Thames Water Utilities Limited in Reading is seeking a Customer Care Agent to play a key role during incidents and events, ensuring customers receive clear, timely information. You will coordinate communications, support priority customers, and work with internal teams and external stakeholders to relay updates about outages and repairs.
The role offers a permanent full-time schedule, 36 hours per week, with shifts between early and late.
Incident Communications & Customer Care Specialist in Reading employer: Thames Water Utilities Limited
Thames Water Utilities Limited is an exceptional employer, offering a dynamic work environment in the Thames Valley region where you can make a real difference in public health. With a strong commitment to employee development, we provide comprehensive training and growth opportunities, alongside a supportive team culture that values collaboration and innovation. Our flexible shift patterns and focus on community impact make this role not only rewarding but also uniquely fulfilling.
Contact Details:
Thames Water Utilities Limited Recruitment Team
