At a Glance
- Tasks: Analyse business challenges and drive digital transformation initiatives at Thames Water.
- Company: Join Thames Water, a leader in the water industry, committed to innovation.
- Benefits: Earn up to £60,000, enjoy 26 days holiday, and access wellness perks.
- Other info: Hybrid working model with opportunities for career growth and professional development.
- Why this job: Make a real impact on digital projects while developing your skills in a supportive environment.
- Qualifications: Experience in business analysis, Agile methodologies, and tools like Azure DevOps.
The predicted salary is between 60000 - 60000 £ per year.
As a Business Analyst, you will play a key role within the Digital and Transformation teams at Thames Water, supporting the delivery of business and technology change initiatives that enable the organisation to achieve its strategic objectives. Working closely with Project Managers, Product Owners, Scrum Masters, and business stakeholders, you will help ensure solutions meet business needs and align with Thames Water’s governance and delivery frameworks. You will gather, analyse, and document requirements while supporting teams to deliver outcomes that drive value across people, processes, and technology. This role contributes to Thames Water’s digital transformation by identifying opportunities for improvement, shaping solutions, and ensuring robust business analysis practices are applied throughout the project lifecycle.
What you’ll be doing as a Business Analyst:
- Analyse business challenges and opportunities, identifying root causes and recommending practical improvements.
- Support feasibility assessments, option analysis, and business case development, including cost, risk, and benefit evaluation.
- Gather, document, and manage functional and non-functional requirements, user stories, and backlogs in Azure DevOps (ADO).
- Work closely with Product Owners, Scrum Masters, and delivery teams to prioritise backlog items and support agile sprint delivery.
- Facilitate stakeholder engagement, workshops, and decision‑making sessions across business and technical teams.
- Map and improve business processes using BPMN tools such as Bizzdesign and Visio to drive efficiency and automation.
- Support testing, change impact assessments, and change control activities to ensure successful solution delivery.
- Ensure compliance with governance standards, delivery frameworks, and reporting requirements.
Base location: Hybrid – Clear Water Court Reading (may require Swindon or other Reading offices 2‑3 days/week)
Working pattern: Monday to Friday 36 hours
What you should bring to the role:
- Proactive Business Analysis experience in digital project environments.
- Strong understanding of Agile and Waterfall methodologies.
- Skilled in requirements documentation, process mapping, and stakeholder engagement.
- Experience with Azure DevOps, BPMN tools, and backlog management.
- Excellent communication and facilitation skills.
- Able to deliver high‑quality business analysis artifacts to support project milestones.
- Knowledge transfer and retention within Thames Water’s Business Analyst community.
- BCS Diploma or equivalent.
- Product Owner/Scrum certifications.
- Experience in DevOps tools and practices.
- Business process mapping experience in Bizzdesign.
- Knowledge of the water industry and regulatory environment.
What’s in it for you?
- Competitive salary of up to £60,000 per annum depending on experience.
- Annual Leave – 26 days holiday per year increasing to 30 with the length of service (plus bank holidays).
- Performance‑related pay plan directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Access to benefits to support health and wellbeing, and finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Find out more about our benefits and perks.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Hybrid Digital Transformation Business Analyst in Reading employer: Thames Water Utilities Limited
Thames Water is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary and a generous benefits package including 26 days of annual leave, which increases with service. The hybrid working model fosters a flexible work culture, while the collaborative environment encourages innovation and professional development, making it an ideal place for Business Analysts to thrive in their careers.
Contact Details:
Thames Water Utilities Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Digital Transformation Business Analyst in Reading
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Thames Water on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 2
Prepare for the interview by practising common Business Analyst scenarios. Think about how you’d tackle specific challenges mentioned in the job description. We want you to show off your skills and how you can drive value!
✨Tip Number 3
Don’t forget to showcase your experience with Agile and BPMN tools during interviews. Bring examples of how you’ve mapped processes or engaged stakeholders. This will help us see how you fit into our digital transformation journey.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Thames Water team. Don’t miss out!
We think you need these skills to ace Hybrid Digital Transformation Business Analyst in Reading
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in digital project environments. We want to see how your skills align with the role of a Business Analyst at Thames Water, so don’t hold back on showcasing your relevant achievements!
Showcase Your Skills:When detailing your experience, focus on your understanding of Agile and Waterfall methodologies. We’re keen to see examples of how you’ve successfully gathered and documented requirements, so include specific instances where you’ve made an impact.
Engage with Stakeholders:Since stakeholder engagement is key in this role, share any experiences you have facilitating workshops or decision-making sessions. We love to see how you’ve navigated complex discussions and driven consensus among diverse teams.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take the next step in your career with us.
How to prepare for a job interview at Thames Water Utilities Limited
✨Know Your Digital Transformation
Familiarise yourself with the latest trends in digital transformation, especially within the water industry. Be ready to discuss how you can leverage your business analysis skills to identify opportunities for improvement and drive value.
✨Master Agile and Waterfall Methodologies
Brush up on both Agile and Waterfall methodologies, as you'll need to demonstrate your understanding of these frameworks. Prepare examples from your past experiences where you've successfully applied these methodologies in project environments.
✨Showcase Your Technical Skills
Be prepared to talk about your experience with Azure DevOps and BPMN tools like Bizzdesign. Bring specific examples of how you've used these tools to manage backlogs or map processes, as this will show your technical proficiency.
✨Engage Stakeholders Effectively
Think of ways you've facilitated stakeholder engagement in previous roles. Prepare to share your strategies for running workshops and decision-making sessions, as strong communication and facilitation skills are key for this role.
