Thames Water Utilities Limited is seeking a friendly Complaints Advisor to join their Asset Operations & Capital Delivery division in a hybrid role at Kemble Court, Reading or Walnut Court, Swindon. The role covers investigating and resolving written customer complaints and enquiries, acting as the main point of contact, and coordinating with multiple teams to reach the best outcomes.
You will handle a varied caseload, communicate clearly with customers, and produce professional responses while
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Hybrid Complaints Advisor: Customer Care & Resolution in Reading employer: Thames Water Utilities Limited
Thames Water Utilities Limited is an exceptional employer, offering a dynamic work environment in the Thames Valley region where you can make a real difference in public health. With a strong commitment to employee development, we provide comprehensive training and growth opportunities, alongside a supportive team culture that values collaboration and innovation. Our flexible shift patterns and focus on community impact make this role not only rewarding but also uniquely fulfilling.
Contact Details:
Thames Water Utilities Limited Recruitment Team
