Crisis Communications Lead – Incident Response in Reading

Crisis Communications Lead – Incident Response in Reading

Reading Full-Time On-site
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Thames Water is seeking an Incident Comms Specialist within External Communications to lead external customer messaging during incidents and post-event aftercare, coordinating with Water, Waste & Bio, Renewal & Logistics, and Operations Service & Control Centre teams.

You will write high-quality communications for L0-L4 incidents, engage NAV/NHH locations, maintain incident storyboards, and act as Public Information Office during daytime hours.

Crisis Communications Lead – Incident Response in Reading employer: Thames Water Utilities Limited

Thames Water Utilities Limited is an exceptional employer, offering a dynamic work environment in the Thames Valley region where you can make a real difference in public health. With a strong commitment to employee development, we provide comprehensive training and growth opportunities, alongside a supportive team culture that values collaboration and innovation. Our flexible shift patterns and focus on community impact make this role not only rewarding but also uniquely fulfilling.

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Contact Details:

Thames Water Utilities Limited Recruitment Team