At a Glance
- Tasks: Support our Leakage team by managing data and ensuring smooth operations.
- Company: Join the UK's largest water and wastewater company, making a real difference.
- Benefits: Competitive salary, generous leave, pension scheme, and health perks.
- Other info: Opportunities for learning and career growth in a dynamic environment.
- Why this job: Be part of a friendly team while contributing to essential services for millions.
- Qualifications: Experience in technical support, data management, and strong communication skills.
The predicted salary is between 29030 - 36000 £ per year.
Looking for a new challenge? We are on the hunt for a DMA Performance Administrator to help keep our network running smoothly and support our Leakage team. You will be working alongside DMA Performance Technicians, Leakage Optimisation Engineers and Analysts, making sure our data is accurate and our operations are running efficiently. Support our DPTs and Leakage Engineers by keeping DMA data up-to-date and managing alarms.
Responsibilities:
- Help organise leakage detection campaigns and keep track of deferred jobs.
- Work closely with your local team, managers, and partners to make sure everything gets done on time.
- Keep lines of communication open so issues get sorted quickly.
- Pull together and analyse reports, spot trends, and suggest how we can improve.
- Use systems like SAP, Salesforce, and Netbase to help drive efficiency and suggest tech improvements.
- Help make sure our planning and coordination are top-notch, and that we stick to safety standards.
- Play your part in delivering a reliable, efficient, and customer-focused leakage service - keeping everyone informed and minimising disruption.
- Be a valued member of a friendly, helpful, and ambitious team, with plenty of opportunities to learn and grow.
Qualifications:
- Experience in a technical or operational support role – ideally in utilities, engineering, or data management.
- Know your way around databases and be comfortable entering data from different sources.
- Familiar with SAP, WFM Salesforce, and scheduling/planning tools.
- Great communicator and team player, able to coordinate with different people.
- Good at managing your workload and prioritising when things get busy.
- Understanding of network performance and leakage basics.
- Confident with IT – especially data management systems.
- Used performance dashboards or KPI reports before.
- Aware of health and safety requirements.
- Ideally, you will also have experience in water utilities (especially Leakage or Network Ops), contractor or field team management, some Thames Water systems knowledge, DMA concepts, and GIS/mapping systems.
Benefits and Perks:
- Offering a salary between £29,030 and £36,000 per annum, depending on experience.
- Annual Leave – 24 days holiday per year, increasing to 28 with the length of service (plus bank holidays).
- The performance-related pay plan is directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
- Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
- Access to lots of benefits to help you take care of yourself and your family's health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
DMA Performance Administrator in Oxford employer: Thames Water Utilities Limited
Join a leading water and wastewater company that values its employees and fosters a supportive work culture. As a DMA Performance Administrator, you'll benefit from competitive salaries, generous annual leave, and a robust pension scheme, all while working in a collaborative environment that prioritises personal growth and development. With a commitment to health and wellbeing, you'll have access to various resources to support you and your family, making this an excellent place to build a meaningful career.
Contact Details:
Thames Water Utilities Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land DMA Performance Administrator in Oxford
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on the DMA Performance Technicians and Leakage Engineers. Understanding their roles will help you connect better during the chat and show that you're genuinely interested in the position.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to data management and teamwork. Think about examples from your past experiences that highlight your skills in these areas, especially if you've worked with SAP or Salesforce.
✨Tip Number 3
Show off your analytical side! Be ready to discuss how you've used reports and dashboards in previous roles. Highlight any trends you've spotted and improvements you've suggested – this will demonstrate your proactive approach to problem-solving.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared about the team dynamics or upcoming projects. This shows you're engaged and eager to be part of the action. And remember, apply through our website for the best chance!
We think you need these skills to ace DMA Performance Administrator in Oxford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the DMA Performance Administrator role. Highlight your experience in technical or operational support, especially in utilities or data management, so we can see how you fit right in with our team.
Show Off Your Communication Skills:Since you'll be working closely with various teams, it's crucial to demonstrate your communication skills. Use examples from your past experiences where you successfully coordinated with others to get things done on time.
Highlight Relevant Experience:If you've worked with systems like SAP, Salesforce, or any data management tools, make sure to mention that! We want to know how your background aligns with the responsibilities of the role, so don’t hold back on those details.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t wait too long, as we might close applications early!
How to prepare for a job interview at Thames Water Utilities Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of DMA concepts and leakage basics. Familiarise yourself with the tools mentioned in the job description, like SAP and Salesforce, so you can confidently discuss how you've used them in past roles.
✨Show Off Your Team Spirit
This role is all about collaboration, so be ready to share examples of how you've worked effectively in a team. Highlight your communication skills and how you've coordinated with different people to get the job done.
✨Be Data Savvy
Since you'll be managing data and pulling reports, demonstrate your comfort with databases and data management systems. Bring along any relevant performance dashboards or KPI reports you've worked with to showcase your analytical skills.
✨Prioritisation is Key
In a busy environment, being able to manage your workload is crucial. Prepare to discuss how you've successfully prioritised tasks in the past, especially when dealing with deferred jobs or tight deadlines.
