At a Glance
- Tasks: Lead a dynamic team to deliver essential wastewater services across London.
- Company: Thames Water, the UK's largest water and wastewater company.
- Benefits: Competitive salary, generous leave, pension scheme, and health benefits.
- Other info: Flexible working arrangements and excellent career growth opportunities.
- Why this job: Make a real impact on the environment and customer service every day.
- Qualifications: Leadership experience in operational environments; passion for team development.
The predicted salary is between 55000 - 55000 £ per year.
We are seeking a dynamic Operations Catchment Manager to lead the delivery of essential wastewater services across Northwest and Central London at Thames Water. This role offers the opportunity to manage some of the largest and most complex pumping stations and historic trunk sewer networks within Thames Water’s portfolio. You will play a key role in protecting the environment and delivering excellent customer service, while guiding your team through an exciting period of transformation, including the integration of the Tideway Tunnel into operations.
What You’ll Be Doing as an Operations Catchment Manager:
- Leading, developing, and managing team performance to achieve operational excellence
- Overseeing the operation and maintenance of wastewater pumping stations and sewer networks
- Managing operational budgets and identifying opportunities for continuous improvement
- Ensuring all activities comply with environmental standards and exceed customer expectations
- Collaborating with internal and external stakeholders to deliver KPIs, support capital investment projects, and maintain effective customer communication
- Promoting a strong, proactive health and safety culture, ensuring best practices are consistently applied
What should you bring to the role:
- Demonstrable experience in leadership within operational or asset management environments
- A solid understanding of health and safety legislation, including confined space and lifting operations
- Knowledge of asset reliability, performance management, and continuous improvement
- A hands‑on management style, with the ability to engage and inspire teams
- Excellent organisational, communication, and interpersonal skills
- The ability to work independently and take full accountability for outcomes
- Due to the nature of the role a Full UK Driving Licence is essential
- Willingness to travel across multiple operational sites
- Experience within the water industry is beneficial, but not essential. We welcome applicants from a variety of sectors, including logistics, rail, telecommunications, military, retail, aviation, maintenance, and construction.
What’s in it for you?
- Offering a salary from £55,000 per annum depending on skills and experience
- Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
- Performance‑related pay plan directly linked to company performance measures and targets
- Generous Pension Scheme through AON
- Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
- Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to support and help.
Operational Catchment Manager employer: Thames Water Utilities Limited
Thames Water is an exceptional employer, offering a dynamic work environment in Hammersmith where you can lead a high-performing team dedicated to delivering essential wastewater services. With a strong focus on employee growth, flexible working arrangements, and a comprehensive benefits package including generous leave and health support, you'll find meaningful opportunities to make a difference in the lives of millions while contributing to environmental sustainability. Join us to be part of a diverse and inclusive culture that values your skills and supports your career journey.
Contact Details:
Thames Water Utilities Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operational Catchment Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Thames Water. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching Thames Water’s values and recent projects. Show us you’re not just interested in the role but also in making a difference in the community and environment.
✨Tip Number 3
Practice your leadership stories! We want to hear about your experiences managing teams and driving operational excellence. Be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the Thames Water family.
We think you need these skills to ace Operational Catchment Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operational Catchment Manager role. Highlight your leadership experience and operational mindset, as these are key traits we're looking for at Thames Water.
Showcase Your Skills:Don’t just list your skills; demonstrate how they relate to the job. If you’ve got experience in health and safety or asset management, give us examples of how you've applied these in previous roles.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We want to see your personality shine through, so let us know who you are!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining the Thames Water family!
How to prepare for a job interview at Thames Water Utilities Limited
✨Know Your Stuff
Make sure you understand the key responsibilities of an Operational Catchment Manager. Brush up on wastewater services, pumping stations, and sewer networks. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past. Think about specific situations where you developed team performance or managed operational challenges. This will demonstrate your ability to inspire and engage others, which is crucial for this position.
✨Understand Health and Safety
Familiarise yourself with health and safety legislation relevant to the water industry. Be ready to discuss how you've applied these principles in previous roles, especially in confined spaces or high-risk environments. This knowledge is vital for ensuring safe operations.
✨Engage with Stakeholders
Think about how you've collaborated with internal and external stakeholders in the past. Prepare to share examples of how you maintained effective communication and delivered on KPIs. This will highlight your ability to work across teams and manage customer expectations.
