Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a multi-site team to enhance customer collections operations and drive performance.
- Company: A leading water utilities provider in the UK with a focus on service excellence.
- Benefits: Competitive salary, annual bonus, 26 days holiday, and well-being perks.
- Why this job: Make a real impact by improving customer operations and driving continuous improvement.
- Qualifications: Strong leadership skills and operational experience in collections or customer operations.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading water utilities provider in the UK is hiring a Standard Collection Service Delivery Manager to oversee a multi-site team and enhance customer collections operations. This role focuses on driving performance, stakeholder engagement, and continuous improvement in processes.
Ideal candidates will possess strong leadership skills and operational experience, particularly in collections or customer operations.
Benefits include:
- Competitive salary
- Annual bonus
- 26 days of holiday
- Various well-being perks
Collections Operations Leader – Service Delivery in London employer: Thames Water Utilities Limited
Contact Detail:
Thames Water Utilities Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Operations Leader – Service Delivery in London
✨Tip Number 1
Network like a pro! Reach out to people in the water utilities sector or those who work in collections operations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to customer collections and think of ways you can contribute to enhancing their operations.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've driven performance and engaged stakeholders in previous roles. We want to see your impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Collections Operations Leader – Service Delivery in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership skills and operational experience, especially in collections or customer operations. We want to see how your background aligns with the role of Collections Operations Leader.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about enhancing customer collections operations and how you can drive performance and stakeholder engagement. Let us know what makes you the perfect fit!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to improve processes and lead teams. Numbers and results speak volumes, so don’t hold back on sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Thames Water Utilities Limited
✨Know Your Numbers
As a Collections Operations Leader, you'll need to demonstrate your understanding of performance metrics. Brush up on key performance indicators related to collections and customer operations. Be ready to discuss how you've driven improvements in these areas in your previous roles.
✨Showcase Leadership Experience
This role requires strong leadership skills, so prepare examples that highlight your experience managing multi-site teams. Think about specific challenges you've faced and how you motivated your team to achieve targets. We want to see your ability to inspire and lead others.
✨Engage with Stakeholders
Stakeholder engagement is crucial in this position. Prepare to discuss how you've successfully collaborated with various stakeholders in the past. Share examples of how you’ve built relationships and communicated effectively to drive results in collections operations.
✨Continuous Improvement Mindset
The company is looking for someone who can enhance processes. Be ready to talk about initiatives you've implemented that led to continuous improvement. We suggest preparing a few case studies where your innovative ideas made a significant impact on operational efficiency.
