At a Glance
- Tasks: Lead operations for water supply, ensuring safety and efficiency across your area.
- Company: Join Thames Water, a key player in providing essential services to millions.
- Benefits: Earn up to £65,000, enjoy 26 days holiday, and access private healthcare.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact on communities while developing your leadership skills.
- Qualifications: Strong leadership experience and strategic thinking in a dynamic environment.
The predicted salary is between 65000 - 65000 € per year.
We are looking for an Area Operations Manager to join Thames Water on a full-time, permanent basis. In this exciting and high-profile position, you will have the opportunity to play a key role in creating and delivering ‘life’s essential service’ of water supply for our millions of customers, and for the communities we serve, both today and in the future.
As an Area Operations Manager, you will be accountable for the end-to-end performance of your area across Water Networks, including Repair and Maintenance.
What will you be doing as an Area Operations Manager:
- Your role is vital in ensuring that all operational activity is carried out by Thames Water and 3rd party contractors in a safe, timely and efficient manner with a zero-compromise approach to health, safety and public health.
- You will be responsible for the operational and financial performance, consisting of a budget of up to £5m and a customer base of around 1 million.
- It will be the area manager's responsibility to ensure that outputs are aligned with and support Thames Water’s Outcome Delivery Incentives set by the regulator.
- It is crucial that your leadership demonstrates behaviours fully aligned with Thames Water’s vision and values.
- It will be critical for the Area Manager to ensure that risk, both operational and financial, is proactively monitored and managed across the area whilst ensuring adherence to all health and safety and Streetworks legislations.
- The services you will provide will ensure we reduce leakage throughout your area, deliver a consistent service to reduce customers experiencing supply interruptions and respond to customers' needs.
- You will build relationships with our valuable people focused on improving engagement and providing futures for people who want to develop.
- You will look to foster a culture of collaboration across the business, ensuring alignment and success.
- You will work in partnership with key stakeholders across varying levels within the business and contractors to ensure that your area is thriving today and identifying risks and opportunities for the future.
- The decisions and inputs of this role will enable future planning, investment and risk mitigation; therefore, a significant part of this role will be working at a strategic level with our asset management teams.
- Your team will consist of up to 30-40 people with 7-10 direct reports spread across varying locations across London / Thames Valley.
What should you bring to the role:
- Have excellent operations site leadership experience in a performance-driven and constantly changing environment.
- Ability to think strategically with effective commercial acumen to deliver against stretching operational targets.
- Possess strong communication skills and be resilient and tenacious in a challenging environment.
- Significant experience in leading and developing teams over a large geographical region.
- Experience in managing contractor relationships.
- An uncompromising approach to Health, Safety and Wellbeing.
- Ability to promote customer service as the number one priority.
- Experience in developing and maintaining routine ‘operational grip’ and event response leadership.
What’s in it for you:
- Offering a salary up to £65,000 per annum, depending on skills and experience.
- 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays).
- Annual Bonus.
- Generous Pension Scheme through AON.
- Private Medical Health Care.
- Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
- Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.
Area Operations Manager (Water) in London employer: Thames Water Utilities Limited
Thames Water is an exceptional employer, offering a competitive salary of up to £65,000 per annum along with generous benefits such as 26 days of holiday, a robust pension scheme, and private medical care. Our inclusive work culture fosters employee growth and development, encouraging collaboration and community engagement while ensuring a safe and supportive environment for all staff in the vibrant setting of Enfield, North London.
Contact Detail:
Thames Water Utilities Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Area Operations Manager (Water) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at Thames Water. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching Thames Water’s values and recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission of providing essential water services. Tailor your answers to reflect our commitment to health, safety, and customer service.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your leadership experience and how you’ve tackled challenges in previous roles. The more comfortable you are discussing your skills, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining Thames Water and contributing to our mission of delivering top-notch water services.
We think you need these skills to ace Area Operations Manager (Water) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operations management, especially in water supply or similar sectors. We want to see how your skills align with the role of Area Operations Manager!
Showcase Your Leadership Skills:As an Area Operations Manager, you'll be leading a team. Use your application to demonstrate your leadership experience and how you've successfully managed teams in the past. We love seeing examples of how you've fostered collaboration and engagement!
Highlight Safety and Compliance:Given the importance of health and safety in this role, make sure to emphasise your commitment to these areas. Share any relevant experiences where you ensured compliance with regulations and maintained a safe working environment.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you're keen on joining our team at Thames Water!
How to prepare for a job interview at Thames Water Utilities Limited
✨Know Your Operations Inside Out
As an Area Operations Manager, you'll need to demonstrate a solid understanding of water networks and operational performance. Brush up on Thames Water's current projects, challenges, and successes in the area. This will show your genuine interest and help you speak confidently about how you can contribute.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams and managing contractors. Think about specific situations where you've successfully navigated challenges or improved team performance. This is your chance to illustrate your ability to foster collaboration and drive results.
✨Emphasise Health and Safety Commitment
Given the importance of health, safety, and public health in this role, be ready to discuss your uncompromising approach to these areas. Share any relevant experiences where you implemented safety measures or improved compliance, as this will resonate well with the interviewers.
✨Prepare for Strategic Discussions
Since the role involves strategic planning and risk management, think about how you would approach these topics. Be prepared to discuss how you would align operational activities with Thames Water’s goals and how you would identify risks and opportunities in your area.
