Leakage Project Coordinator

Leakage Project Coordinator

Full-Time 36290 - 38000 ÂŁ / year (est.) Home office (partial)
Thames Water Utilities Limited

At a Glance

  • Tasks: Coordinate projects to reduce water leakage and improve efficiency.
  • Company: Join Thames Water, a leader in sustainable water management.
  • Benefits: Competitive salary, 26 days holiday, and opportunities for career growth.
  • Other info: Hybrid working model with a dynamic team environment.
  • Why this job: Make a real impact on water conservation while developing your project management skills.
  • Qualifications: Degree level education and strong organisational skills required.

The predicted salary is between 36290 - 38000 ÂŁ per year.

Hybrid – Worcester House, Langley SL3 6EY

Thames Water is looking for a Leakage Project Coordinator to join our growing programme.

As a Leakage Project Coordinator, you’ll work closely with meter installation and leakage contractors to coordinate project delivery, analyse performance data, and identify opportunities to improve how we operate. Data from our expanding smart meter network supports our regulatory leakage commitments and enhances Thames Water’s wider understanding of the water balance.

The programme has grown significantly in recent years and plays a key role in reducing wastage and leakage across our network. This includes installing non‑revenue meters on bulk shared supplies, revenue meters on individual household properties, and analysing customer smart meter data to support customer‑side leakage detection and repairs.

What you’ll be doing as the Leakage Project Coordinator:

  • Reporting on and tracking performance, explaining variances against actuals, targets, and forecasts for meter installations and leakage reduction.
  • Coordinating with contractors and internal stakeholders to support effective project delivery.
  • Analysing data to identify new bulk metering areas of interest.
  • Improving the leakage benefits of the Bulk Metering Programme by targeting areas with high levels of unaccounted‑for water.
  • Extracting data from GIS and other systems to provide contractors with accurate survey information.
  • Raising new meter installation jobs in a timely manner to support delivery against programme targets.
  • Assuring the quality of meter installations, documentation, and leakage detection before handover to Asset Management.
  • Monitoring faults, issues, and customer complaints to identify improvement opportunities.
  • Interpreting smart and analogue meter data to quantify leakage and prioritise customer‑side repairs where leakage rates are highest.

Base location: Worcester House, Langley (SL3 6EY). This role is primarily remote, with attendance at the base location required at least once a week and additional travel to other sites as required by the business.

What you should bring to the role:

  • Strong organisational and planning skills, with excellent attention to detail.
  • Confident communication and interpersonal skills, with experience working with a range of stakeholders.
  • Experience producing reports and presentations.
  • Fully competent using Microsoft Office and relevant company IT systems.
  • Strong problem‑solving and critical‑thinking skills.
  • A full, clean UK driving licence.
  • Educated to degree level (BSc/BA) or equivalent relevant experience.
  • Knowledge of project management or experience working on utility or infrastructure projects.
  • Experience supporting continuous improvement initiatives.
  • Exposure to risk management and issue resolution.
  • Experience working with third‑party delivery partners.
  • Document control experience.
  • Experience supporting smart metering or similar operational programmes.
  • Project planning and coordination tools.
  • Experience using Salesforce and/or SAP.

What’s in it for you?

A competitive starting salary of ÂŁ36,290 and up to ÂŁ38,000 per annum, depending on skills and experience. 26 days holiday per year, increasing to 30 days with the length of service.

Leakage Project Coordinator employer: Thames Water Utilities Limited

Thames Water is an exceptional employer, offering a dynamic work environment where you can make a tangible impact on water conservation and management. With a strong focus on employee development, competitive salaries, and a supportive culture that values innovation and teamwork, you'll find ample opportunities for growth in your career as a Leakage Project Coordinator. Located in Langley, the hybrid working model allows for flexibility while still fostering collaboration with colleagues and stakeholders.
Thames Water Utilities Limited

Contact Detail:

Thames Water Utilities Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Leakage Project Coordinator

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and the role. Understand their projects and challenges, especially around leakage management. This will help you tailor your answers and show that you're genuinely interested in making a difference.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your organisational skills and problem-solving abilities, as these are key for the Leakage Project Coordinator role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to reducing wastage and leakage across the network.

We think you need these skills to ace Leakage Project Coordinator

Organisational Skills
Planning Skills
Attention to Detail
Communication Skills
Interpersonal Skills
Report Production
Presentation Skills
Microsoft Office Competency
Problem-Solving Skills
Critical Thinking Skills
Project Management Knowledge
Continuous Improvement Experience
Risk Management Exposure
Document Control Experience
Experience with Salesforce and/or SAP

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Leakage Project Coordinator role. Highlight your organisational skills, experience with project management, and any relevant data analysis work. We want to see how your background fits with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about reducing leakage and improving water management. Share specific examples of your past experiences that relate to the job description. Let us know why you’re the perfect fit!

Show Off Your Communication Skills: Since this role involves working with various stakeholders, make sure to showcase your communication skills in your application. Whether it's through your CV or cover letter, demonstrate how you've effectively collaborated in previous roles. We love seeing strong interpersonal skills!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there. We can’t wait to hear from you!

How to prepare for a job interview at Thames Water Utilities Limited

✨Know Your Data

As a Leakage Project Coordinator, you'll be dealing with a lot of data. Brush up on your skills in analysing performance data and extracting information from GIS systems. Be ready to discuss how you've used data in past projects to identify improvements or solve problems.

✨Showcase Your Communication Skills

You'll need to coordinate with various stakeholders, so practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with contractors or team members in previous roles. This will demonstrate your confident communication style.

✨Demonstrate Problem-Solving Abilities

Think of specific instances where you've tackled challenges in project management or utility work. Be prepared to share these stories during the interview, highlighting your critical-thinking skills and how you approached risk management.

✨Familiarise Yourself with Tools

Since the role requires experience with tools like Salesforce and SAP, make sure you're comfortable discussing your proficiency with these systems. If you have any relevant certifications or training, mention them to show you're well-prepared for the technical aspects of the job.

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