Thames Water Utilities Limited is seeking a Complaints Advisor to take ownership of customer complaints from start to finish, liaising with internal teams to investigate issues and find resolutions. The role is a 6-month secondment, with hybrid work options at Swindon Reading locations.
You’ll handle written complaints and inquiries within required timescales, keeping customers informed and maintaining detailed case records. Competitive salary and benefits are offered.
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Hybrid Customer Complaints Specialist employer: Thames Water Utilities Limited
Thames Water Utilities Limited is an exceptional employer, offering a dynamic work environment in the Thames Valley region where you can make a real difference in public health. With a strong commitment to employee development, we provide comprehensive training and growth opportunities, alongside a supportive team culture that values collaboration and innovation. Our flexible shift patterns and focus on community impact make this role not only rewarding but also uniquely fulfilling.
Contact Details:
Thames Water Utilities Limited Recruitment Team
