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- Tasks: Oversee framework agreements, ensuring compliance and performance across multiple partners.
- Company: Join a leading finance and commercial division in a hybrid work environment.
- Benefits: Competitive salary, generous annual leave, and a robust pension scheme.
- Other info: Enjoy a supportive culture with health and wellbeing benefits.
- Why this job: Make a real impact by enhancing partner relationships and driving continuous improvement.
- Qualifications: Experience in procurement or supplier management with strong communication skills.
The predicted salary is between 67250 - 67250 £ per year.
Overview
Location: Hybrid - Camelford House, 89 Albert Embankment, London SE1 7TP
Contract type: Permanent
Full/Part-time: Full-time
Salary: Competitive salary up to £67,250 per annum, depending on experience
Closing date: 15/05/2026
Responsibilities
- Provide framework-level commercial governance, contractual assurance and performance oversight across multi-partner framework agreements, ensuring partners remain compliant, value-focused and continuously improving throughout the framework lifecycle.
- Act as the central point of coordination for framework obligations, KPI performance, partner engagement and audit readiness, enabling confident decision-making and strong partner relationships.
- Commercial Governance & Contractual Assurance: Assure compliance with framework agreements, schedules and obligations across all partners; Coordinate the annual Framework Agreement price adjustment process, managing submissions, approvals and audit records while leaving commercial decisions with Commercial Managers; Support IR35 assurance processes by coordinating submission and review of partner IR35 data with the Tax function; Manage Partner Management Plans (Exit, Business Continuity & Disaster Recovery, Continuous Improvement and Conflict of Interests Management plans), ensuring documents are current, compliant and formally accepted at six‑monthly intervals.
- Performance & KPI Assurance: Coordinate monthly review and assurance of Partner KPI Submission Reports, facilitating agreement with internal stakeholders and partners; Oversee quarterly performance review cycles, ensuring outputs are captured, agreed and recorded; Manage delivery of Relationship Management KPIs through six-monthly 360-degree surveys and associated action plans; Provide clear performance insight to senior stakeholders, enabling evidence-based challenge and decision making.
- Partner Governance & Engagement: Facilitate structured engagement with framework partners through regular catchups, quarterly reviews and Supplier Forums; Lead development and implementation of initiatives that strengthen collaboration and recognise supplier excellence, supporting a positive and high‑performance partner culture.
- Conflict of Interest & Regulatory Assurance: Maintain oversight of Conflict of Interest (COI) requirements at individual and organisational levels, ensuring declarations, mitigation plans and COI management plans are in place and effective; Support IR35 assurance processes by coordinating the submission and review of partner data with Tax and Supply Chain colleagues; Ensure regulatory and legal compliance activities are embedded into routine framework governance.
Qualifications & Requirements
- Strong background in procurement, supplier management or commercial assurance within complex, multi‑supplier environments
- Demonstrable experience of framework agreements, contract governance and KPI management
- Ability to coordinate multiple stakeholders and approval routes while maintaining audit‑quality documentation
- Confident communicator able to challenge constructively and influence senior internal and external stakeholders
- High attention to detail with the ability to see the wider commercial and strategic picture
Desirable Skills
- Experience working in regulated or highly governed environments
- Knowledge of CPIH‑linked price adjustment mechanisms, IR35 and conflict of interest management
- Experience of supplier performance frameworks and continuous improvement methodologies
What’s in it for you?
- Competitive salary up to £67,250 per annum, depending on experience
- Annual leave - 26 days per year increasing to 30 with length of service (plus bank holidays)
- Performance-related pay plan directly linked to company performance measures and targets
- Generous Pension Scheme through AON
- Benefits supporting health, wellbeing and finances, including health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers and life assurance
Framework Manager employer: Thames Water Utilities Limited
Contact Detail:
Thames Water Utilities Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Framework Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show them you’re not just a fit for the role, but for their team too!
✨Tip Number 3
Practice your answers to common interview questions. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Framework Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Framework Manager role. Highlight your experience in procurement and supplier management, and don’t forget to showcase any relevant achievements that demonstrate your ability to manage complex frameworks.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that align with the responsibilities listed in the job description, and show us your passion for commercial governance.
Showcase Your Communication Skills: As a Framework Manager, you'll need to communicate effectively with various stakeholders. In your application, give examples of how you've successfully influenced or challenged decisions in the past. This will help us see your potential in building strong partner relationships.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Thames Water Utilities Limited
✨Know Your Frameworks
Make sure you brush up on your knowledge of framework agreements and commercial governance. Understand the key components and how they apply to multi-partner environments. This will help you speak confidently about your experience and how it relates to the role.
✨Showcase Your Stakeholder Skills
Prepare examples that demonstrate your ability to coordinate multiple stakeholders and manage approval routes. Think of specific situations where you successfully influenced senior stakeholders or navigated complex relationships, as this is crucial for the Framework Manager position.
✨Be Detail-Oriented
Highlight your attention to detail by discussing past experiences where you maintained audit-quality documentation. Bring up instances where your meticulousness led to successful outcomes, especially in compliance and performance oversight.
✨Engage with Questions
Prepare thoughtful questions about the company's approach to partner engagement and performance management. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.