Field Engineer

We have an exciting opportunity at Thames Water to join our Home Counties Waste Network team as a Field Engineer. You will deliver infiltration investigations across the sewer network using our mainline camera system to inspect assets, identify defects and sources of infiltration, and produce clear, high quality inspection notes and evidence that enable follow on lining and remedial works to be raised and delivered efficiently. You will manage our plant hire, ensuring the correct equipment is ordered, delivered and collected in a timely manner to minimise excess costs. While the primary focus is infiltration, you will deliver emergency and planned flow management operations such as tankering and over pumping when required and carry out a suite of other proactive tasks to prevent issues, improve network resilience and reduce pollution and flooding risk. Due to the nature of this role, you will be expected to travel across a wide area between North and South Home Counties.

What you’ll be doing as the Field Engineer:

• Your time will be split between the office and the field, and you will be responsible for:
• Working alongside our service providers, carry out infiltration investigations as necessary to identify sewers requiring remedial work.
• Ensure evidence is documented in a logical and accessible format.
• Overseeing the installation of flow management arrangements, ensuring plans are executed in a safe and timely manner, with minimal customer and operational disruption.
• Ongoing management of flow management schemes; including contractor supervision, control over variations, health and safety, and management of hire equipment.
• Carrying out field surveys so playbooks can be developed for new flow management activities; ensuring accurate and sufficiently detailed information to allow designs to be implemented with no issues.
• Work alongside our suppliers and contractors to ensure all work is completed in a safe and timely manner and by Thames Water's standards and procedures.
• Liaise with internal and external stakeholders, including customers, to ensure flow management works are planned and communicated as appropriate.
• Carry out contractor auditing; ensuring that all works undertaken meet the Thames Water Health, Safety and Wellbeing standards and in line with business requirements.

What you should bring to the role:

• Water Industry experience, ideally in Waste Networks, would be beneficial.
• Ability to use company IT systems and office software, in particular Excel.
• Good verbal and written communication skills, to interact with your colleagues and customers/stakeholders.
• An uncompromising approach to Health, Safety and Wellbeing.
• Passion and understanding of how to deliver exceptional customer experiences.
• Must hold a full UK driving licence.

What’s in it for you?

• Salary starting from £30,000 per annum, depending on previous experience.
• Company vehicle.
• Annual Leave: 24 days holiday per year, increasing to 28 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.