Efficiency Lead

We are looking for an Efficiency Lead to join Thames Water on a permanent basis. You will lead the identification, development, and delivery of efficiency initiatives across water networks and production within Asset Operations & Capital Delivery. Manage a small team of Efficiency Specialists, each delivering multiple projects, while also directly leading initiatives.

You can be based at any of the following locations; however, travelling will be required:

• Brixton (WTW)
• Clearwater Court - RG1 8DB
• Darenth (WTW) - DA2 7SR
• Deephams (STW) - N9 0BA
• Farmoor (WTW)
• Fobney (WTW) - RG2 0SF
• Hampton (WTW) - TW12 2ES
• Hiview House (Kentish Town)
• Kemble Court - RG2 6AD
• Walton-on-Thames (WTW)

What should you bring to the role as an Efficiency Lead:

• Champion a strong Health & Safety culture and always ensure compliance.
• Recruit, coach, and develop a high-performing, inclusive team.
• Lead delivery of efficiency projects using agile ways of working.
• Plan, prioritise, and manage capacity to maximise value and impact.
• Develop and govern project plans, risks, and benefits through agreed processes.
• Use data (e.g. SCADA, GIS, SAP, Salesforce) to identify opportunities and track KPIs.
• Produce dashboards, reports, and clear insights for stakeholders.
• Engage regularly with operational teams on site to drive efficiency ideas.
• Manage stakeholders, escalate risks, and report progress through governance forums.
• Ensure benefits are captured, signed off by Finance, and deliver commercial value.

To thrive in this role, the essential criteria you’ll need are:

• Proactive mindset and ability to drive progress on projects.
• Strong stakeholder engagement ability and can easily build relationships.
• Track record of delivery within general operational management and an appreciation as well as an understanding of Water Operations.
• Ability to problem-solve and interpret data.
• Can work as part of a team through effective engagement and collaboration.
• Competent with Office 365.
• Due to the nature of the role, a Full UK Driving Licence is required.

What’s in it for you?

• Offering a salary up to £65,000 per annum, depending on skills and experience.
• Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (Plus bank holidays).
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements, and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.