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- Tasks: Join us as a Control Room Operator, shaping the future of wastewater management.
- Company: Thames Water is the UK's largest water and wastewater company, serving over 16 million customers.
- Benefits: Enjoy a competitive salary, flexible working, 24-28 days holiday, and a generous pension scheme.
- Why this job: Be part of a transformative team making a real impact on communities and the environment.
- Qualifications: Curiosity, strong communication skills, and a desire to learn about control room systems are essential.
- Other info: We support diversity and inclusion, welcoming applications from everyone.
The predicted salary is between 32000 - 48000 £ per year.
Overview
Contract: Permanent. Salary: Competitive salary up to £40,000 per annum.
Are you ready to help revolutionise how we manage wastewater systems? We\’re looking for a Controller to play a key role in shaping the future of our wastewater control operations and supporting our transition to an integrated, intelligent control room. As part of our drive for innovation and resilience, we\’re redesigning our regional control system, including a major SCADA upgrade, and evolving from functional to whole-system operation. In this role, you\’ll be at the forefront of that transformation: understanding all the control room tools to help inform and advise upgrade projects, support improved visualisation of complex systems, and help reduce flooding and pollution risks across the Thames Water region.
Responsibilities
- Learning and leveraging multiple business and control room tools (e.g. SCADA, SMART Tools, GIS, work management systems).
- Supporting the upcoming SCADA upgrade by defining user requirements and ensuring alignment with future control room needs.
- Producing system drawings and schematics that integrate data from various sources to improve visibility of wastewater catchments.
- Defining user requirements for future control room systems and supporting the development of a single pane of glass solution.
- Commissioning and operating a test catchment control desk to trial new approaches.
- Engaging with control teams to understand current practices and introduce the concept of integrated, catchment-based control.
- Supporting operations through improved understanding of sewage treatment works and hydraulic systems.
- Identifying and delivering process improvements that enhance operational efficiency and system performance.
- Occasionally stepping into control room roles to gain insight and validate system needs.
- We’re looking for someone who is excited by change, curious about systems, and eager to make a difference. You’ll need to be a strong communicator, a fast learner, and comfortable working with both people and technology.
Requirements / Qualifications
- A strong desire to support transformational change in wastewater operations.
- Curiosity and enthusiasm for learning multiple control room and business systems to unlock key insights.
- Excellent communication skills, with the ability to engage confidently with everyone from front-line staff to senior managers.
- Competence with IT systems, including Excel, Word, email, and databases.
- A willingness to learn and adopt new systems and technologies, and to support their implementation.
- A proactive, organised, and methodical approach to work.
- Experience in identifying and delivering process improvements that enhance operational efficiency.
- Ideally, a basic understanding of hydraulic systems and process plant operations.
Additional information
We\’re the UK\’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values. Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits. Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better. So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Benefits
- Competitive salary up to £40,000 per annum.
- 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays)
- Performance-related pay plan up to 10% of salary.
- Generous Pension Scheme through AON.
- Access to a range of wellbeing and financial benefits, including health services, Cycle to Work, shopping vouchers, and life assurance.
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Control Room Operator - Reading, Berkshire employer: Thames Water Utilities Limited
Contact Detail:
Thames Water Utilities Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Operator - Reading, Berkshire
✨Tip Number 1
Familiarise yourself with SCADA systems and other control room tools mentioned in the job description. Understanding these technologies will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Engage with current employees or professionals in the wastewater management field. Networking can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've identified and implemented process improvements in previous roles. This aligns well with the responsibilities of the Control Room Operator position.
✨Tip Number 4
Demonstrate your enthusiasm for learning new systems and technologies. Be ready to discuss any relevant courses or training you've undertaken that relate to hydraulic systems or wastewater operations, as this will highlight your proactive approach.
We think you need these skills to ace Control Room Operator - Reading, Berkshire
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Control Room Operator position. Understand the key responsibilities and requirements, such as familiarity with SCADA systems and a proactive approach to process improvements.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your communication skills, IT competence, and any experience with hydraulic systems or wastewater operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your background and skills can contribute to Thames Water's mission of improving wastewater management and operational efficiency.
Highlight Your Learning Mindset: In your application, express your eagerness to learn and adapt to new technologies and systems. This is crucial for the role, as it involves supporting the transition to an integrated control room and engaging with various control room tools.
How to prepare for a job interview at Thames Water Utilities Limited
✨Understand the Role and Responsibilities
Before the interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, such as supporting the SCADA upgrade and engaging with control teams. This will help you articulate how your skills align with their needs.
✨Showcase Your Communication Skills
As a Control Room Operator, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully engaged with different teams in the past, highlighting your ability to convey complex information clearly.
✨Demonstrate Your Curiosity and Learning Ability
The role requires a strong desire to learn about multiple control room tools and systems. Be ready to discuss instances where you've quickly adapted to new technologies or processes, showcasing your enthusiasm for continuous improvement.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life situations in a control room environment. Think of examples where you've identified process improvements or dealt with operational challenges, and be prepared to explain your thought process.