At a Glance
- Tasks: Lead a team of Metering Technicians in maintaining water network operations.
- Company: Join a forward-thinking company committed to diversity and inclusion.
- Benefits: Up to £44,000 salary, car allowance, 26 days holiday, and health benefits.
- Other info: Flexible working environment with excellent career growth opportunities.
- Why this job: Make a real impact on community services while developing your leadership skills.
- Qualifications: Experience in people management and strong communication skills required.
The predicted salary is between 44000 - 44000 £ per year.
As a Network Asset Maintenance Telemetry Field Operations Manager, you will lead and support a team of Metering Technicians covering the Thames Valley and our Home Counties geographical area. You will oversee network reactive and proactive maintenance and ensure instrumentation is accurate, calibrated and verified. Supporting Thames Water to meet their performance commitments and ODIs, while prioritising team wellbeing and performance. You will build strong relationships to deliver a high-quality, safe, and cost-effective service, ensuring KPIs and service level agreements are achieved. Working closely with stakeholders across leakage, system operations, delivery, regional networks, asset management, and engineering, you will help drive operational excellence. A strong communicator, you will foster an inclusive and engaged team culture through regular 1-2-1s, development support, and a flexible, proactive approach.
What you will be doing as a Field Operations Manager:
- Lead and support a safe, high-performing team, ensuring the well-being of employees working across the water network.
- Deliver excellent customer service by building trust, being easy to work with, and ensuring customers feel valued.
- Manage the team’s budgets and financial performance, identifying opportunities to improve efficiency and deliver value for money.
- Monitor KPIs, service levels, and performance targets, driving continuous improvement through clear action plans.
- Ensure all work is delivered in line with quality standards, asset requirements and company processes.
- Lead, coach, and develop an engaged and accountable team through regular 1-2-1s, clear objectives, and ongoing performance support.
- Promote a positive, inclusive, and collaborative culture where achievements are recognised, ideas are encouraged, and everyone has an equal voice.
What you should bring to the role:
- Experience in people management; aspiring or entry-level managers with the right support will also thrive in this role.
- Strong commercial awareness with the ability to influence, negotiate, and build effective stakeholder relationships.
- Analytical and solution-focused mindset, able to identify challenges, evaluate opportunities, and make informed decisions using both data and judgement.
- Motivational leadership style with a focus on team performance, development, and well-being.
- Excellent written, verbal, and presentation communication skills, including proficiency in MS Office applications.
- Proven water network competency and completion of relevant operational network training.
- Ability to monitor performance and produce accurate KPI and SLA reporting.
- Strong leadership and people management capabilities.
What’s in it for you?
- Offering a salary of up to £44,000 per annum, depending on skills and experience. Plus, you will get a car allowance on top.
- Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.
- Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
- Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
- Ongoing performance development reviews to help you be your best and identify growth opportunities.
EEO Statement: We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.
Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Field Operations Manager in Compton employer: Thames Water Utilities Limited
As a Field Operations Manager at Thames Water, you will join a dynamic and inclusive team dedicated to delivering high-quality services across the Thames Valley and Home Counties. With a strong focus on employee wellbeing, professional development, and a supportive work culture, you will have access to generous benefits including a competitive salary, car allowance, and extensive leave options. This role not only offers the chance to lead a motivated team but also provides opportunities for personal growth and the satisfaction of making a meaningful impact in the community.
Contact Details:
Thames Water Utilities Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Operations Manager in Compton
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Tailor your answers to show how you align with their mission, especially around team wellbeing and operational excellence.
✨Tip Number 3
Practice your communication skills! As a Field Operations Manager, you'll need to convey ideas clearly. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Field Operations Manager in Compton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Field Operations Manager role. Highlight your experience in people management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Leadership Style:Since this role is all about leading a high-performing team, share examples of your motivational leadership style. Talk about how you've supported team development and fostered a positive culture in previous roles. We love to see how you engage with your team!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Thames Water Utilities Limited
✨Know Your Stuff
Make sure you understand the key responsibilities of a Field Operations Manager. Brush up on your knowledge of network maintenance, KPIs, and stakeholder management. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in the past. Think about times when you motivated your team or improved performance. This is crucial for this role, so be ready to share specific stories that highlight your leadership style and success.
✨Build Rapport with Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about their team culture and operational challenges. This not only shows your interest but also helps you assess if the company is the right fit for you.
✨Be Data-Driven
Since the role involves monitoring performance and making informed decisions, be prepared to discuss how you've used data in previous roles. Bring examples of how you've analysed data to drive improvements or solve problems, as this will demonstrate your analytical mindset.
