Wastewater Process Specialist in City of London

Do you have a passion for improving our environmental performance? We\’re seeking a motivated, technical Wastewater Process Specialist to assist our wastewater Operations teams in achieving their regulatory requirements.

The job blends process science, engineering, operations, and regulation to seek and solve non-compliances at our treatment sites. You will be both hands‑on in the field solving site issues, and backing this up with data analysis, fault finding, regulatory reporting and process optimisation skills.

What will you be doing as a Wastewater Process Specialist:

• Become a subject matter expert in wastewater treatment and regulation, using experience to solve problems across different sites & process streams.
• Gathering, analysing and reporting on wastewater treatment data to inform decision‑making.
• Comprehensive understanding of all permitting requirements and innovative idea generation to solve non‑compliances.
• Engage with internal project teams and external stakeholders to ensure fluid communication, aid information requests, and minimise risk during periods of change.
• Optimisation of site processes to reduce our cost‑of‑treatment, with a holistic understanding of cost vs benefit.
• Improve flow compliance of sites, analyse data, and fault‑find site issues.
• Proactive in learning about new wastewater technologies and disseminating knowledge – coaching colleagues to enhance their understanding.
• Lead regular progress and risk review meetings – being a confident communicator and a capable rapport builder to drive productive working relationships.
• Produce investigative reports and root cause analysis of any sample or pollution incidents, sharing lessons learned to prevent repeat occurrences.
• Be committed to our development programme and driving for Senior Process Specialist performance in the future, with an opportunity for role progression.
• Out‑of‑hours rota participation, offering advice during event scenarios.

Base Location: Hybrid – Beddington (STW) – CR0 4TH, Crossness (STW) – SE2 9AQ, Hogsmill (STW), Mogden (STW) – TW7 7LW

Working Pattern: 36 Hours per week (Mon – Fri) plus standby rota inclusion with additional payment.

What you bring to the role

To thrive in this role, the essential criteria you\’ll need are:

• Experience in fault finding, process improvements and delivering change.
• Curious, self‑driven & motivated – willing to learn and develop at pace.
• Confident in holding in-depth, technical conversations and being a great communicator who can relay complex information to non‑technical audiences.
• Strong with data handling, processing, reporting, and adapting to IT systems.
• Superb time management skills, able to self‑organise and be a true self‑starter comfortable working alone on site.
• A full UK driving licence is mandatory, with access to your transport and business‑use insurance (car allowance provided).

Additional skills and experiences

• Experience in wastewater treatment operations roles would be advantageous.

Disability Confident – We offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.

About the company

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day. We build a better future for all, helping our customers, communities, people, and the planet thrive.

Benefits

• Salary up to £40,000 per annum, depending on skills and experience.
• Annual leave: 26 days per year, increasing to 30 with length of service (plus bank holidays).
• Company car allowance provided.
• Performance‑related pay plan linked to company performance measures and targets.
• Generous pension scheme through AON.
• Extensive benefits: health and wellbeing, physiotherapy, counselling, Cycle to Work, shopping vouchers, life assurance.

Why join us

We are committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and will support you throughout the recruitment process. If you need adjustments, let us know.

Application information

Due to the high volume of applications we may close the advert earlier than advertised. Offer a salary of up to £40,000 per annum, depending on skills and experience.

Disclaimer: We may close the advert earlier than the advertised date; apply as soon as possible to avoid disappointment.

Find out more about our benefits and perks.