At a Glance
- Tasks: Analyse business challenges and deliver impactful changes across people, processes, and technology.
- Company: Join Thames Water, a leader in the water industry with a commitment to diversity.
- Benefits: Enjoy a competitive salary, generous holiday, and health benefits that prioritise your wellbeing.
- Other info: Hybrid working model with excellent career growth opportunities and a supportive team culture.
- Why this job: Make a real difference by improving processes and driving efficiency in a dynamic environment.
- Qualifications: Experience in business analysis, Agile methodologies, and strong communication skills are essential.
The predicted salary is between 60000 - 60000 £ per year.
The Business Analyst will work within the project team to identify, define, and deliver change across people, processes, and technology, applying best practice business analysis techniques throughout the project lifecycle.
Key Responsibilities
- Analyse business challenges and opportunities, identifying root causes and recommending practical improvements.
- Support feasibility assessments, option analysis, and business case development, including cost, risk, and benefit evaluation.
- Gather, document, and manage functional and non-functional requirements, user stories, and backlogs in Azure DevOps (ADO).
- Work closely with Product Owners, Scrum Masters, and delivery teams to prioritise backlog items and support agile sprint delivery.
- Facilitate stakeholder engagement, workshops, and decision‑making sessions across business and technical teams.
- Map and improve business processes using BPMN tools such as Bizzdesign and Visio to drive efficiency and automation.
- Support testing, change impact assessments, and change control activities to ensure successful solution delivery.
- Ensure compliance with governance standards, delivery frameworks, and reporting requirements.
Working Conditions
- Base location – Hybrid – Clear Water Court, Reading (may require Swindon or other Reading offices 2–3 days/week).
- Working pattern – Monday to Friday, 36 hours per week.
Essential Criteria
- Proactive Business Analysis experience in digital project environments.
- Strong understanding of Agile and Waterfall methodologies.
- Skilled in requirements documentation, process mapping, and stakeholder engagement.
- Experience with Azure DevOps, BPMN tools, and backlog management.
- Excellent communication and facilitation skills.
- Able to deliver high‑quality business analysis artifacts to support project milestones.
- Knowledge transfer and retention within Thames Water's Business Analyst community.
Desirable Skills
- BCS Diploma or equivalent.
- Product Owner/Scrum certifications.
- Experience in DevOps tools and practices.
- Business process mapping experience in Bizzdesign.
- Knowledge of the water industry and regulatory environment.
Benefits
- Competitive salary up to £60,000 per annum depending on experience.
- Annual leave – 26 days holiday per year, increasing to 30 days with length of service (plus bank holidays).
- Performance‑related pay plan linked to company performance measures and targets.
- Generous pension scheme through AON.
- Various benefits to support health and wellbeing, including access to annual health check‑ups, physiotherapy, counselling, cycle‑to‑work schemes, shopping vouchers and life assurance.
Equal Opportunity
Thames Water welcomes applications from all individuals. We are committed to providing a diverse and inclusive workplace. If you need any adjustments to your application or interview process, please let us know, and we will support you.
Business Analyst employer: Thames Water Utilities Limited
Thames Water is an exceptional employer, offering a dynamic work environment in Reading that fosters professional growth and collaboration. With a strong focus on employee wellbeing, competitive salaries, and generous leave policies, we empower our Business Analysts to drive meaningful change while enjoying a supportive and inclusive culture. Join us to be part of a team that values innovation and excellence in the water industry.
Contact Details:
Thames Water Utilities Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Thames Water on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common Business Analyst scenarios. Think about how you’d tackle specific challenges mentioned in the job description, like stakeholder engagement or process mapping. We want you to shine!
✨Tip Number 3
Show off your skills with a portfolio! If you’ve got examples of your work in business analysis, like process maps or user stories, bring them along. It’s a great way to demonstrate your expertise and make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Thames Water team.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Business Analyst role. Highlight your experience with Agile methodologies, Azure DevOps, and any relevant business analysis projects you've worked on.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about business analysis and how you can contribute to our team. Mention specific projects or achievements that demonstrate your ability to analyse business challenges and deliver practical improvements.
Showcase Your Communication Skills:As a Business Analyst, communication is key! In your application, give examples of how you've facilitated stakeholder engagement or led workshops. This will show us that you can effectively collaborate with both technical and non-technical teams.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Thames Water Utilities Limited
✨Know Your Business Analysis Techniques
Make sure you brush up on best practice business analysis techniques. Be ready to discuss how you've applied these in past projects, especially in digital environments. This will show that you understand the role and can hit the ground running.
✨Familiarise Yourself with Agile and Waterfall
Since the job requires a strong understanding of both Agile and Waterfall methodologies, be prepared to explain how you've used these approaches in your previous roles. Think of specific examples where you successfully navigated between the two.
✨Get Comfortable with Azure DevOps and BPMN Tools
As you'll be working with Azure DevOps and BPMN tools like Bizzdesign, it’s crucial to demonstrate your proficiency. Bring examples of how you've managed backlogs or mapped processes in these tools to the interview.
✨Engage Stakeholders Effectively
Stakeholder engagement is key in this role. Prepare to share experiences where you facilitated workshops or decision-making sessions. Highlight your communication skills and how you ensured everyone was on the same page.
