At a Glance
- Tasks: Support project delivery and resolve network issues in a dynamic environment.
- Company: Join a leading water utility company committed to sustainability and community.
- Benefits: Competitive salary, generous holiday, pension scheme, and health assessments.
- Other info: Enjoy a supportive team culture with opportunities for career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Full UK driving licence and a can-do attitude; plumbing knowledge is a plus.
The predicted salary is between 29000 - 37440 € per year.
We are currently looking for a full‑time, permanent, Project Support Technician within the South‑East Thames Valley Region. In this site‑based role you will be ensuring the delivery of project work in the support of the mains upgrade program within Thames Valley. You will undertake operational tasks, resolve customer issues, and carry out network valve activities with minimal disruption to water supplies.
What you’ll be doing as the Project Support Technician:
- Investigating network issues to resolve pressure abnormalities, leakage queries, metering concerns, and supply interruptions.
- Liaising with all stakeholders to ensure efficient project delivery, whilst upholding Thames Water values and behaviours.
- Supporting teams on Pressure Management Maintenance when needed.
- Supporting the completion of checking key High Consequence Valves and High‑Risk Valves to maintain business compliance.
- Promoting health and safety by modelling best practice and identifying improvements.
Hours: Monday‑Friday, 38 Hours per week, plus opportunities for overtime.
Essential criteria you’ll need:
- Full UK driving licence, as this role involves travelling between multiple sites. You will be provided with a van and the relevant tools/equipment.
- Ability to work autonomously as well as within a highly organised team.
- Adaptability and a can‑do attitude, as you will be required to work in all weather conditions and tackle a range of different challenges.
It would be beneficial for you to have:
- Knowledge of the clean water network, and an understanding of domestic plumbing, water mains, and leakage detection.
- A water industry qualification, or current certifications that cover Water Hygiene, NRSWA unit 2, disinfection, sampling, flushing, valve operations, and/or CALM First Aid Training.
- An understanding of the Permit to Work system.
What’s in it for you?
- Competitive salary starting from £29,000 to £37,440 per annum, depending on skills and experience.
- 24 days holiday per year, increasing to 28 days with length of service (plus bank holidays).
- Contributory pension – Defined Contribution – Maximum of 12% – 2× employee contribution.
- Personal Medical Assessments – Open to all once a year.
- Performance‑related pay plan directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
- Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
- Wider benefits scheme including our benefits hub, packed full of offers and information to save you money and support your wellbeing.
We’re committed to being a great, diverse, and inclusive place to work.
Project Support Technician in Bourne End employer: Thames Water Utilities Limited
Thames Water is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. As a Project Support Technician in the South-East Thames Valley Region, you will benefit from competitive salaries, generous holiday allowances, and a robust pension scheme, all while contributing to vital water supply projects that make a real difference in the community. With opportunities for professional growth and a commitment to health and safety, Thames Water is dedicated to fostering a rewarding and meaningful career for its employees.
Contact Detail:
Thames Water Utilities Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Project Support Technician in Bourne End
✨Tip Number 1
Network, network, network! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have a lead on your dream Project Support Technician role!
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your skills align with their needs, especially around project delivery and customer service.
✨Tip Number 3
Show off your adaptability! In your conversations, highlight examples of how you've tackled challenges in various conditions. This will demonstrate your can-do attitude, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Project Support Technician in Bourne End
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Project Support Technician role. Highlight relevant experience, especially in operational tasks and customer issue resolution, to show us you’re the right fit for our team.
Craft a Compelling Cover Letter:Your cover letter should reflect your enthusiasm for the role and the company. Use it to explain how your skills align with our values and the specific requirements of the job. We want to see your personality shine through!
Showcase Your Skills:Don’t forget to mention any relevant qualifications or certifications you have, especially those related to water hygiene or plumbing. This will help us see your expertise and how you can contribute to our projects.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process.
How to prepare for a job interview at Thames Water Utilities Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of the clean water network and any relevant plumbing or leakage detection skills. Being able to discuss these topics confidently will show that you're serious about the role and understand the technical aspects involved.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled operational challenges in the past. Whether it's resolving customer issues or managing pressure abnormalities, having specific scenarios ready will demonstrate your ability to think on your feet and adapt to different situations.
✨Be a Team Player
Since this role involves liaising with various stakeholders, highlight your teamwork experience. Share instances where you've collaborated effectively with others to ensure project delivery, as this will showcase your communication skills and ability to work within a team.
✨Emphasise Health and Safety
Familiarise yourself with health and safety best practices, especially in relation to the water industry. Be prepared to discuss how you would promote safety on the job and identify areas for improvement, as this is crucial for maintaining compliance and ensuring a safe working environment.
