Location: Royal Berkshire Fire & Rescue HQ, Reading. In this rewarding role, the successful candidate will conduct the day-to-day delivery of Victim and Witness Care in accordance with the principals of The Victims Code of Practice (VCOP) Act as point of contact for the Crown Prosecution Service, the Police and other Criminal Justice Agencies from charge to conclusion. They will work as part of a team to improve witness satisfaction and reduce the number of ineffective Trials.
In this rewarding role, the successful candidate will lead and manage Witness Care Officers (WCO) to ensure high performance and compliance of the ‘Code of Practice’. They will develop and motivate staff to enhance performance, incorporate regular one to one meetings, provide support / guidance to staff and feedback on performance. Monitoring the needs of staff to ensure all line reports receive the appropriate level of support and assistance, including identification of training and development, is important for this role, as well as monitoring team’s attendance and performance in line with the Force’s management policies, linking in with HR advisor and Witness Care Unit manager.
This is a hybrid role, consisting of 2 days in the office.
As part of the Thames Valley Police family, you will enjoy a fantastic range of benefits:
- 24 days annual leave per annum
- pro-rata for part time (plus Bank Holidays)
- flexible working conditions
- a wide range of lifestyle discounts
- career development opportunities
- have the option to join a local government pension scheme
The closing date for enquiries and receipt of completed applications is Sunday 29th November 2026.
Team Leader - Witness Care in Reading employer: Thames Valley Police
Thames Valley Police is an exceptional employer, offering a unique opportunity to contribute to community safety through the vital work of digital forensics. With a commitment to employee development, flexible working conditions, and a comprehensive benefits package including generous annual leave and a local government pension scheme, you will be supported in your professional growth while making a meaningful impact in the fight against crime. Join us at our Milton Keynes Police Station and be part of a forward-thinking team dedicated to transforming forensic services.
