Case Progression and Quality Assurance Officer (Secondment/Fixed Term Contract) in Milton Keynes

Case Progression and Quality Assurance Officer (Secondment/Fixed Term Contract) in Milton Keynes

Milton Keynes Full-Time No working from home possible
Thames Valley Police

Secondment/Fixed Term Contract until 31 March 2027. In this interesting role, you will facilitate the effective and timely progression of prosecution files from charging decision to trial by working effectively with internal and external stakeholders (including the Crown Prosecution Service), reviewing file quality to ensure case material and further work meet the National File Standard and compliance with law, policy and guidance.

The successful candidate will have a good standard of education or equivalent experience with recent experience of working in an administrative role within a customer service environment, including use of databases. It is essential to have the ability to use your own initiative and problem solve within a team environment to make effective decisions within tight time constraints along with time management and organisational skills to manage changing priorities and meet deadlines. You will pay attention to detail, producing accurate work whilst having the ability of clear and concise written and verbal communication with proven interpersonal skills.

If you are a permanent member of staff applying for this role, please note it will be offered on a secondment basis.

Important: All secondments must be supported in writing by your Line Manager and Head of Department/Commander or Deputy. Please attach written approval from your line manager and Head of Department in your application. If the secondment is not supported then the role may be offered on a fixed term contract basis, but this has implications including loss of continuous service protections.

Please note: Shift allowance, on‑call or other job related allowances from the previous role will not be protected unless they are attached to the new role for the duration of the secondment.

As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including:

  • 24 days annual leave per annum, pro-rata for part time (plus Bank Holidays)
  • flexible working conditions
  • a wide range of lifestyle discounts
  • career development opportunities
  • have the option to join a local government pension scheme

If you have any queries please contact the Recruitment Team at RecruitmentPoliceStaff@thamesvalley.police.uk quoting reference 23374. We will endeavour to respond to your query as quickly as possible.

The closing date for enquiries and receipt of completed applications is Sunday 16 August 2026.

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Case Progression and Quality Assurance Officer (Secondment/Fixed Term Contract) in Milton Keynes employer: Thames Valley Police

Thames Valley Police is an exceptional employer, offering a supportive work culture where every call handler plays a vital role in community safety. With comprehensive training leading to a nationally recognised qualification, employees benefit from professional growth opportunities and a commitment to diversity and inclusion, making it a rewarding place to build a meaningful career.

Thames Valley Police

Contact Details:

Thames Valley Police Recruitment Team