At a Glance
- Tasks: Lead the new Transactional Service Centre, delivering high-quality services across various departments.
- Company: Join Thames Valley Police and be part of a dynamic team shaping the future of Enabling Services.
- Benefits: Enjoy 30 days annual leave, flexible working, lifestyle discounts, and career development opportunities.
- Other info: This is a hybrid role with excellent career growth potential.
- Why this job: Make a real impact by driving operational excellence and digital transformation in a leadership role.
- Qualifications: Experience in service delivery and strong leadership skills are essential.
The predicted salary is between 71429 - 71429 € per year.
We are seeking an experienced and dynamic delivery lead for our new Transactional Service Centre. As the Head of Transactional Service Centre (Delivery) you will be part of a Programme Team delivering a new concept within TVP. This is a new leadership role responsible for delivering high‑quality, cost‑effective services across People, Tasking & Resilience and Finance.
The initial services to be brought into the Centre are People related but will have touch points in other departments. You will be able to shape the future of Enabling Services by designing, leading and delivering this critical function. You will drive operational excellence, continuous improvement, and digital transformation while ensuring outstanding stakeholder experience and service performance.
If you are a permanent member of staff applying for this role, please note it will be offered on a secondment basis. Important: All secondments must be supported in writing by your Line Manager and Head of Department/Commander or Deputy. Please attach written approval from your line manager and Head of Department in your application. If the secondment is not supported then the role may be offered on a fixed term contract basis, but this has implications including loss of continuous service protections.
Please note: Shift allowance, on‑call or other job related allowances from the previous role will not be protected unless they are attached to the new role for the duration of the secondment.
As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 30 days annual leave per annum, pro‑rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and the option to join a local government pension scheme.
Vetting: All posts require a level of Police Vetting as per the National Vetting Code of Practice. The residency requirement is necessary to enable all applicants to be checked in an equitable manner. Thames Valley Police will allow applicants to apply who do not necessarily reach the criteria as long as they have proven UK residency and supporting evidence where necessary. Applications will be considered on a case‑by‑case basis.
Head of Transactional Service Centre (Secondment/Fixed Term Contract) in Kidlington employer: Thames Valley Police
Thames Valley Police is an exceptional employer, offering a supportive and dynamic work environment in Kidlington with hybrid working options. Employees benefit from generous annual leave, flexible working conditions, and extensive career development opportunities, all while contributing to the vital mission of public service. Join us to shape the future of our Transactional Service Centre and enjoy a rewarding career with a strong focus on operational excellence and stakeholder satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Transactional Service Centre (Secondment/Fixed Term Contract) in Kidlington
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might have insights into the role of Head of Transactional Service Centre. A friendly chat can open doors and give you an edge.
✨Tip Number 2
Prepare for the interview by researching the latest trends in transactional services and digital transformation. We want you to showcase your knowledge and passion for operational excellence during those crucial conversations.
✨Tip Number 3
Practice your leadership stories! Think about times you've driven change or improved processes. We love hearing about real experiences that demonstrate your ability to lead and deliver high-quality services.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we’re always on the lookout for passionate candidates ready to shape the future of our services.
We think you need these skills to ace Head of Transactional Service Centre (Secondment/Fixed Term Contract) in Kidlington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Head of Transactional Service Centre. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills:As this is a leadership role, don’t forget to emphasise your previous experiences in leading teams and driving operational excellence. Share specific examples that demonstrate your ability to deliver high-quality services.
Include Line Manager Approval:If you're a permanent member of staff, remember to attach written approval from your line manager and Head of Department. This is crucial for your application to be considered for a secondment.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets to us directly and is processed efficiently. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Thames Valley Police
✨Know Your Stuff
Make sure you understand the role of Head of Transactional Service Centre inside out. Familiarise yourself with the key responsibilities, especially around operational excellence and digital transformation. This will help you answer questions confidently and show that you're genuinely interested in shaping the future of Enabling Services.
✨Showcase Your Leadership Skills
As this is a leadership role, be prepared to discuss your previous experiences in leading teams and driving change. Think of specific examples where you've delivered high-quality services or improved processes. This will demonstrate your capability to lead the new concept within TVP effectively.
✨Engage with Stakeholders
Highlight your experience in managing stakeholder relationships. Be ready to talk about how you've ensured outstanding service performance and stakeholder experience in past roles. This is crucial for the position, so showing that you can communicate and collaborate effectively will set you apart.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the vision for the Transactional Service Centre or how success will be measured in the role. It shows that you're proactive and genuinely interested in contributing to the team.
