Thames Valley Police is seeking Police Call Handlers to be the first voice for the public seeking help. No previous experience is required as full training is provided.
You will handle both emergency and non-emergency calls, remain calm under pressure, and provide excellent customer service using IT systems. As part of the contact management team you will work a shift pattern and manage a variety of calls with empathy and confidentiality.
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Emergency & Non-Emergency Call Handler in Kidlington employer: Thames Valley Police
Thames Valley Police is an exceptional employer, offering a unique opportunity to contribute to community safety through the vital work of digital forensics. With a commitment to employee development, flexible working conditions, and a comprehensive benefits package including generous annual leave and a local government pension scheme, you will be supported in your professional growth while making a meaningful impact in the fight against crime. Join us at our Milton Keynes Police Station and be part of a forward-thinking team dedicated to transforming forensic services.