At a Glance
- Tasks: Be the go-to person for internal teams and external contractors while managing reception and admin tasks.
- Company: Join a supportive team within Property Services, making a difference every day.
- Benefits: Enjoy 24 days of annual leave, flexible working, and lifestyle discounts.
- Other info: Applications close on 28 June 2026; police vetting required.
- Why this job: Kickstart your career with valuable experience and opportunities for growth.
- Qualifications: Good literacy and numeracy skills; NVQ Level 2 in Administration or similar experience.
The predicted salary is between 27449 - 27449 £ per year.
An opportunity has arisen within Property Services for an Administrative Support Assistant.
Responsibilities
- Act as the first point of contact between staff of internal departments and external contractors.
- Manage reception duties, post room, financial tasks and report filing.
- Attend meetings and take minutes when required.
Qualifications and Experience
- Good standard of education with excellent literacy and numeracy skills.
- NVQ Level 2 in Administration/Customer Services or proven experience in a similar environment.
- IT literate with experience in Word, Excel and PowerPoint and ability to manipulate data from a variety of sources.
- Proven ability to work as part of a team and provide support and assistance as required.
- Strong communication skills at all levels, both verbally and in writing.
Benefits
- 24 days annual leave per annum (pro‑rata for part‑time), plus bank holidays.
- Flexible working conditions.
- Wide range of lifestyle discounts.
- Career development opportunities.
- Option to join a local government pension scheme.
Other Information
The closing date for enquiries and receipt of completed applications is Sunday 28 June 2026. All posts require a level of Police Vetting as per the National Vetting Code of Practice. Residency requirements apply. Applications will be considered on a case‑by‑case basis.
Administrative Support Assistant in Garden City employer: Thames Valley Police
Join our dynamic team as an Administrative Support Assistant within Property Services, where you'll be at the forefront of facilitating communication between internal departments and external contractors. We pride ourselves on offering a supportive work culture with flexible working conditions, generous annual leave, and numerous career development opportunities, making it an excellent place for those seeking meaningful employment in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Support Assistant in Garden City
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Thames Valley Police. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Thames Valley Police before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Administrative Support Assistant in Garden City
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Thames Valley Police:Your cover letter is your chance to shine! Tell us why you want to work at Thames Valley Police specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Thames Valley Police!
How to prepare for a job interview at Thames Valley Police
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
