At a Glance
- Tasks: Monitor communications and support operations to protect the UK from terrorist threats.
- Company: Join Counter Terrorism Policing South East in a vital role at the UK Border.
- Benefits: Enjoy a competitive salary, shift allowance, generous leave, and a supportive work environment.
- Other info: Flexible working options available; we value diversity and inclusion in our team.
- Why this job: Make a real difference in national security while developing your skills in a dynamic setting.
- Qualifications: Experience in a control room environment and strong communication skills are essential.
The predicted salary is between 35241 - 44051 £ per year.
An exciting opportunity has arisen to join Counter Terrorism Policing South East (CTPSE) within the Regional Control Desk team. The Regional Control Desk Officer (RCDO) works in a busy environment receiving communications from various agencies that work at the Border to protect the UK from terrorist threats. The role can be demanding at times, as the environment is busy and a single point of contact into CTPSE at the Border.
The RCDO role is an exciting, varied and challenging role; you will produce a wide range of verbal and written updates and assist with deployments for CTPSE teams at the Border for many different partners, both internal and external. We are looking for an outgoing, hardworking, calm individual who is unflustered when busy and is excellent at verbal and written updates. The role is for someone who likes to assist and solve problems and represent CTPSE Borders to a high standard. This role requires working unsocial hours, overcoming the unexpected in order to get the job done. In return, you will be working in an incredibly unique and diverse environment contributing to the fight on terrorism in the UK.
The ideal candidate will be a good team player with relevant experience in a control room-style environment; we will support your training and development to transition into this role.
Responsibilities- Receive information, both verbally and electronically and respond promptly and effectively to requests to provide a secure environment at the UK Border.
- Summarise information concisely and quickly to enable prompt and effective responses to notifications from a variety of partner agencies.
- Support live operational activity.
- Liaise with internal and external colleagues including Senior Officers to progress incidents relating to CT subjects of interest.
- Work in partnership with teams throughout CT Policing and the wider intelligence community.
- Support and respond to spontaneous/critical/major incidents and/or events within the remit of Policing.
- Conduct research using a range of systems.
You will be working on a varied shift pattern, which includes working weekends attracting a shift allowance in addition to the base salary. Due to the nature of our work, security is of paramount importance to us and therefore it will be necessary to pass and maintain vetting level DV together with a number of enhanced security checks. In order to achieve this, you must be a British National and have resided in the UK for the past ten years. Exemptions may apply for overseas or other diplomatic service (with HM Government), and studying abroad. Please be aware that if successful there are limitations on travelling to a small number of countries once in post.
Inclusive CultureThe leadership within CTPSE and SEROCU are actively committed to embedding and sustaining an inclusive culture that recognises and champions the diversity of our people, and promotes equity and equality so that everyone can succeed at work. The region is delivering this commitment through a long-term strategy that takes a holistic and intersectional approach to wellbeing & inclusion. Our strategy is underpinned by the five strategic objectives:
- Inclusive Culture – We will create, embed, and continually develop an inclusive culture for our people.
- Engaged & Involved – We will ensure our people are engaged, involved, and listened to.
- Wellbeing – We will prioritise the wellbeing of our people.
- Representation – We will attract, recruit, retain and develop a diverse workforce.
- Inclusive by Design – We will ensure that inclusion is a core principle of our policies, products, and decisions.
We welcome applications from those interested in part-time and flexible working, and encourage applications from our underrepresented communities.
BenefitsOur people say that benefits include a good work/life balance, a supportive and welcoming place to work and excellent terms including a generous pension scheme and annual leave entitlement.
If you have any questions about the role, please contact RecruitmentSE@thamesvalley.police.uk quoting the Job Reference number 23241.
Regional Control Desk Officer (Borders) (CTPSE) in Crawley employer: Thames Valley Police
Joining the Counter Terrorism Policing South East (CTPSE) as a Regional Control Desk Officer offers a unique opportunity to contribute to national security in a dynamic and diverse environment. With a strong commitment to inclusivity, employee wellbeing, and professional development, CTPSE provides excellent benefits including a generous pension scheme and a supportive work culture that values every team member's contribution. This role not only allows you to engage in meaningful work but also supports your growth through comprehensive training and a focus on work/life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Control Desk Officer (Borders) (CTPSE) in Crawley
✨Tip Number 1
Network like a pro! Reach out to current or former employees at CTPSE through LinkedIn or other platforms. A friendly chat can give us insider info about the role and help us stand out in the application process.
✨Tip Number 2
Prepare for the unexpected! Since the RCDO role involves handling spontaneous incidents, practice responding to hypothetical scenarios. This will help us stay calm and collected during interviews, showing we can think on our feet.
✨Tip Number 3
Show off our communication skills! Whether it’s verbal or written, we need to demonstrate our ability to summarise information quickly and effectively. Consider preparing a few examples of how we've done this in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our CV and cover letter specifically to the job description, highlighting our relevant experience and skills.
We think you need these skills to ace Regional Control Desk Officer (Borders) (CTPSE) in Crawley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the RCDO role. We want to see how you can contribute to our mission at CTPSE Borders!
Showcase Your Communication Skills:Since the role involves a lot of verbal and written updates, be sure to demonstrate your communication prowess in your application. Use clear and concise language to reflect your ability to summarise information effectively.
Highlight Relevant Experience:If you've worked in a control room or similar environment before, make that stand out! We’re looking for candidates who can handle busy situations and support live operations, so share those experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into the process smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Thames Valley Police
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Regional Control Desk Officer. Familiarise yourself with the key tasks like receiving communications and supporting live operational activity. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Practice Clear Communication
Since the role requires excellent verbal and written updates, practice summarising information concisely. You might want to prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will show that you can handle the demands of the job.
✨Showcase Your Problem-Solving Skills
Think of specific instances where you've successfully solved problems or assisted others in a busy environment. Be ready to discuss these examples during the interview, as they will highlight your ability to remain calm and effective under pressure, which is crucial for this position.
✨Emphasise Teamwork and Collaboration
The role involves liaising with various internal and external colleagues, so be prepared to talk about your experience working in teams. Highlight any collaborative projects you've been part of and how you contributed to achieving common goals, as this aligns with the inclusive culture they are promoting.
