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- Tasks: Facilitate timely progression of prosecution files and ensure quality compliance.
- Company: Join the supportive Thames Valley Police family.
- Benefits: Enjoy 24 days annual leave, flexible working, and career development opportunities.
- Why this job: Make a real difference in the justice system while developing your skills.
- Qualifications: Good education or experience in admin and customer service roles.
- Other info: Dynamic role with potential for secondment or fixed-term contract.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Case Progression and Quality Assurance Officer (Secondment/Fixed Term Contract) role at Thames Valley Police. Secondment/Fixed Term Contract until 29th November 2026.
In this interesting role, you will facilitate the effective and timely progression of prosecution files from charging decision to trial by working effectively with internal and external stakeholders (including the Crown Prosecution Service), reviewing file quality to ensure case material and further work meet the National File Standard and compliance with law, policy and guidance.
The successful candidate will have a good standard of education or equivalent experience with recent experience of working in an administrative role within a customer service environment, including use of databases. It is essential to have the ability to use your own initiative and problem solve within a team environment to make effective decisions within tight time constraints along with time management and organisational skills to manage changing priorities and meet deadlines. You will pay attention to detail, producing accurate work whilst having the ability of clear and concise written and verbal communication with proven interpersonal skills.
If you are a permanent member of staff applying for this role, please note it will be offered on a secondment basis. Important: All secondments must be supported in writing by your Line Manager and Head of Department/Commander or Deputy. Please attach written approval from your line manager and Head of Department in your application. If the secondment is not supported then the role may be offered on a fixed term contract basis, but this has implications including loss of continuous service protections.
Please note: Shift allowance, on-call or other job related allowances from the previous role will not be protected unless they are attached to the new role for the duration of the secondment.
As part of the Thames Valley Police family you will enjoy a fantastic range of benefits including 24 days annual leave per annum, pro‑rata for part time (plus Bank Holidays), flexible working conditions, a wide range of lifestyle discounts, career development opportunities and the option to join a local government pension scheme. For more information on our benefits, please visit the supporting you page, via the link at the bottom of the advert.
If you have any queries please contact the Recruitment Team at RecruitmentPoliceStaff@thamesvalley.police.uk quoting reference 23161. We will endeavour to respond to your query as quickly as possible.
We recommend using Google Chrome when completing your application, wherever possible, as this will enhance performance. The closing date for enquiries and receipt of completed applications is Sunday 25th January 2026.
Case Progression and Quality Assurance Officer (Secondment/Fixed Term Contract) employer: Thames Valley Police
Contact Detail:
Thames Valley Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Progression and Quality Assurance Officer (Secondment/Fixed Term Contract)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Thames Valley Police on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to case progression and quality assurance. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving skills.
✨Tip Number 3
Show off your attention to detail! Bring examples of your previous work that demonstrate your ability to produce accurate and compliant documentation. This will help you stand out as someone who takes quality seriously.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a positive impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Case Progression and Quality Assurance Officer (Secondment/Fixed Term Contract)
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, make sure to read the job description thoroughly. We want to see that you understand the role and how your skills fit in. Highlight any keywords or phrases that resonate with your experience.
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to the specific role. Use examples from your past experiences that align with the responsibilities mentioned in the job description.
Show Off Your Attention to Detail: Since this role requires accuracy and attention to detail, make sure your application is free from typos and errors. We appreciate clear and concise communication, so double-check your work before hitting submit!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Thames Valley Police
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Case Progression and Quality Assurance Officer. Familiarise yourself with the National File Standard and the key stakeholders you'll be working with, like the Crown Prosecution Service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Since this role requires initiative and problem-solving within tight time constraints, prepare examples from your past experiences where you've successfully navigated challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you can contribute to effective case progression.
✨Demonstrate Attention to Detail
As accuracy is crucial in this position, be ready to discuss how you ensure quality in your work. Bring up specific instances where your attention to detail made a difference, whether in previous jobs or during your education. This will highlight your suitability for maintaining high standards in file quality.
✨Practice Clear Communication
Given the importance of clear and concise communication in this role, practice articulating your thoughts before the interview. You might even want to do a mock interview with a friend. Focus on being direct and professional, as this will reflect your interpersonal skills and ability to convey information effectively.
