Digital and AI Development Manager in Oxford

All-Age Complex and Continuing Care are a team of clinical, business, commissioning specialists who provide continuing healthcare (CHC) children and young people's continuing care (CYPCC) and complex care commissioning to individuals across the Thames Valley footprint. Our operating model has three main areas of activity: Neighbourhood teams work alongside health and social care partners within the community assessing, reviewing and case managing care for adults and children within Oxford, Buckinghamshire or Berkshire, working directly with individuals and families. Central services teams act as the front door and end-to-end service delivery, managing referrals into the service, business, administration and invoicing functions, working closely with individuals and their families. The Commissioning Contracting and Brokerage team work closely with care providers and social care to commission individualised care for individuals.

Main duties of the job:

• The Digital and Data AI Development Manager leads the production, development and promotion of a range of statistical/information services and provides specialist advice on information and data.
• The post holder should be able to demonstrate experience, understanding and application of a wide variety of analytical and statistical methods, to provide high quality and timely data modelling, analyses, and intelligence.

Job responsibilities:

• Lead on performance improvement, information management and digitalisation.
• Lead research on emerging/advanced analytics tools/techniques/technologies, as well as new versions of existing software to recommend further value-adding initiatives.
• Promote improvements in data quality and data collection and recording.
• Take a practical approach to providing advice, giving persuasive explanations of complex concepts orally and in written forms to a range of audiences, in a clear and accessible manner.
• Provide coordination of and participate in relevant internal and external working groups and provide analytical advice, expertise and support, where requested.
• Provide relevant and timely specialist advice and guidance on own areas of work/function.
• Develop a suite of reporting through extraction, transformation, and analysis of data from relational databases.
• Work with members of the Team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions.
• Manage staff, undertaking appraisals, recruitment including progressing any disciplinary or capability issues.
• Contribute to the strategic planning of AACC projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary.
• Contribute to the development of performance and governance strategies and the development and implementation of improvement programmes.
• Support process mapping and service redesign.
• In-depth analysis and modelling to support the development of service redesign or understand the impact of policy or system changes.
• Contribute to short-, medium- and long-term business plans, achieving quality outcomes.
• Project management responsibilities: manage risks and issues tracking mechanism and its proactive resolution and escalation processes; oversight and monitoring of all aspects of team budgets; provide regular reporting on the targeting of resources and monitoring their implementation from a value-for-money perspective; evaluate projects/function within identified portfolio for delivery against financial recovery/savings plans through sophisticated, high-quality project analysis.
• Information Management responsibilities: devise and provide improvements to current management information, analysing, reporting and suggesting procedures to enhance decision-making processes; ensure timely and accurate information analysis and reporting to management on agreed areas of work.
• Research and Development responsibilities: contribute to the development of key performance indicators for the successful assessment of individual and workstream success; delegate aspects of research and development activities, collating information, analysing and reporting findings.
• Planning and Organisation responsibilities: contribute to the strategic planning of team projects, identifying interdependencies across projects/functions, potential impacts on wider organisation, resource requirements and building in contingency and adjustments as necessary; develop performance and governance strategies and implementation of improvement programmes in accordance with ICB and regional priorities; contribute to short, medium and long-term business plans, achieving quality outcomes.
• Policy and Service Development responsibilities: contribute to the review and development of existing information management systems and develop policies and procedures in own work function with an impact on the wider organisation as required.

Person Specification:

• Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area.
• Post-graduate degree in Management Studies or equivalent.
• Experience using reporting or business intelligence tools (e.g., Power BI, Tableau, Qlik, or similar).
• Significant experience of successfully operating in a politically sensitive environment.
• Demonstrated experience of coordinating projects in complex and challenging environments.
• Experience of managing risks and reporting.
• Experience of drafting briefing papers and correspondence at senior management level.
• Experience of monitoring budgets and business planning processes.
• Experience of managing others (with or without direct line management).
• Experience of working in a healthcare environment.
• Experience of developing and delivering communications such as presentations to a varied group of stakeholders (internal and external).
• Experience of setting up, implementing and reviewing internal processes and procedures.
• Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project.

Skills, Capabilities and Attributes:

• Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required.
• Numerate and able to understand complex financial issues combined with deep analytical skills.
• Knowledge of financial systems e.g. monitoring budget management, processing invoices and procurement.
• Ability to act upon incomplete information, using experience to make inferences and decision making.
• Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
• Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly.
• Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.