At a Glance
- Tasks: Provide essential admin support to the AACCC team and liaise with various stakeholders.
- Company: Join a dynamic NHS team dedicated to improving healthcare services.
- Benefits: Gain valuable experience, competitive salary, and opportunities for professional growth.
- Other info: Potential transfer to Frimley Health NHS Foundation Trust in 2026.
- Why this job: Make a real difference in healthcare while developing your skills in a supportive environment.
- Qualifications: NVQ 3 level or equivalent experience in an administrative role.
The predicted salary is between 23900 - 25600 £ per year.
Provision of administrative support, working within the AACCC central business administration team to assist in delivering every element of administration required to support the business function for individualised commissioned services. This includes supporting all clinical and business staff within the AACCC team.
Main duties of the job:
- The post holder will be required to liaise with other administrative and support staff and a range of external contacts including other NHS ICBs, Social Services, Care Providers, Community Nurses and GPs, and responding to enquiries received from the public.
- The post holder will work in the following pathway teams: Children and young people's continuing care (CYPCC) and Complex Care.
- Roles support referrals, appeals, periods of unassessed care retrospectives, independent review and decision making, as part of the RAPIDs central team.
About us:
Please note it is proposed that this post will be in scope to transfer to Frimley Health NHS Foundation Trust (FHFT) on the 1 September 2026. If you are appointed prior to 1 September 2026, you will join Thames Valley ICB initially, but it is proposed that your employment will then transfer to FHFT in accordance with TUPE/ CoSOP regulations. If your start date is on or after the 1 September 2026 it is planned that you will be employed directly by FHFT from commencement.
Job responsibilities:
- Act as receptionist/first point of contact for the department, dealing with routine and specialist enquiries in a pleasant and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate.
- Responsible for organising meetings for the department and planning any administrative work as required.
- Answer telephone calls, taking messages and passing on accurately to the relevant department/person.
- Responsible for sorting incoming post/emails and ensure distribution to the relevant people, and to ensure that all outgoing post is documented - to send post recorded delivery when requested.
Person Specification:
Qualifications: Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Knowledge, Experience: Demonstrable experience of working in an administrative/office environment and working with computerised data systems. Working knowledge of Microsoft Office applications including Outlook, Word, Excel. Understanding of Confidentiality and Data Protection.
Skills, Capabilities, Attributes: Clear communicator with good writing, data entry and telephone skills. Able to work on own initiative, organising and prioritising own workload to meet deadlines. Ability to work effectively as part of a team. Demonstrates commitment to continuous learning and development.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
AACCC Administrator in Oxford employer: Thames Valley ICB
As an AACCC Administrator, you will be part of a dedicated team within the NHS, providing essential administrative support that directly impacts the delivery of individualised commissioned services. Our work culture prioritises collaboration and continuous learning, offering employees opportunities for professional growth while making a meaningful difference in the community. With the potential transfer to Frimley Health NHS Foundation Trust, you will benefit from the stability and resources of a larger healthcare organisation, ensuring a rewarding career path in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land AACCC Administrator in Oxford
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Thames Valley ICB.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Thames Valley ICB.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Thames Valley ICB, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace AACCC Administrator in Oxford
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Thames Valley ICB.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Thames Valley ICB.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Thames Valley ICB. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Thames Valley ICB. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Thames Valley ICB
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Thames Valley ICB’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
