At a Glance
- Tasks: Manage office operations, client support, and maintenance coordination in a dynamic environment.
- Company: Award-winning property business with a small, supportive team.
- Benefits: Competitive salary, part-time hours, and a vibrant workplace culture.
- Other info: Enjoy a varied role where no two days are the same!
- Why this job: Be at the heart of a thriving business and make a real difference every day.
- Qualifications: Experience in office management and strong organisational skills required.
An award-winning, owner led property business covering Lettings, Property Management and Sales is looking for a dynamic Office Manager to join their small, well-established team. This is a varied, hands-on role that sits at the heart of the business, combining office management, client support, maintenance coordination and enquiry management. The successful candidate will play a key role in ensuring the smooth day-to-day operation of the office while delivering a professional and responsive service to clients, tenants and contractors. The role would suit a highly organised individual with excellent communication skills who enjoys working in a busy environment where no two days are the same.
Key Responsibilities
- Manage the day-to-day operation of the office, ensuring efficient administrative processes and a professional working environment.
- Maintain accurate records, files, and company documentation while supporting management with administrative tasks.
- Act as the primary point of contact for client and customer enquiries, delivering excellent customer service.
- Putting together property details and supporting with tenancy administration and sales progressions.
- Coordinate and monitor maintenance requests, arranging repairs and ensuring issues are resolved promptly.
- Handle inbound and outbound communications, including telephone, email, and online enquiries, in a professional and timely manner.
- Track, update, and follow up on enquiries, maintenance matters, and operational activities to ensure effective resolution and communication.
Key Requirements
- Previous experience in an Office Manager, Office Coordinator, Senior Administrator or similar office-based position.
- Strong organisational and administrative skills.
- Excellent communication skills, both written and verbal.
- Professional and confident telephone manner.
- Ability to prioritise multiple tasks and manage competing deadlines.
- Strong attention to detail.
- Good working knowledge of IT (Google apps).
Office Manager employer: Thames Talent Partners Limited
Join an award-winning, owner-led property business in Caversham as an Office Manager, where you will be part of a small, dedicated team that values collaboration and excellence. Enjoy a supportive work culture that prioritises employee growth and offers a dynamic role with varied responsibilities, ensuring no two days are the same. With a focus on professional development and a commitment to delivering outstanding service, this is an excellent opportunity for those seeking meaningful and rewarding employment.
Contact Details:
Thames Talent Partners Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Office Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property industry and let them know you're on the hunt for an Office Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their business. Tailor your responses to highlight how your skills align with their needs, especially in office management and client support.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience in managing office operations and handling customer enquiries effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Office Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational and communication skills, as these are key for the Office Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for our team. Share specific examples of how you've managed office operations or handled client enquiries in the past.
Showcase Your IT Skills:Since good working knowledge of IT is essential, mention any relevant software or tools you’re familiar with, especially Google apps. This will show us you can hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Thames Talent Partners Limited
✨Know the Company Inside Out
Before your interview, take some time to research the property business thoroughly. Understand their values, services, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Office Manager, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to prioritise effectively.
✨Demonstrate Excellent Communication
Since the role involves a lot of client interaction, be ready to showcase your communication skills. Practice answering common interview questions clearly and confidently. You might even want to prepare a few questions to ask the interviewer about their communication style and expectations.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, like managing maintenance requests or dealing with difficult clients. Think of relevant scenarios from your previous roles and how you resolved them. This will demonstrate your problem-solving abilities and readiness for the dynamic nature of the job.
