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- Tasks: Coordinate fleet activities, optimise service delivery, and enhance customer experience.
- Company: Dynamic marine company based in London with a focus on innovation.
- Benefits: Competitive pay, hands-on experience, and a chance to work in a vibrant team.
- Why this job: Join a fast-paced environment and make a real difference in fleet operations.
- Qualifications: 1-3 years of relevant experience and strong organisational skills.
- Other info: Exciting opportunity for career growth in the marine industry.
The predicted salary is between 36000 - 60000 £ per year.
Job Information
Date Opened: 02/23/2026
Job Type: Full time
Work Experience: 1-3 years
Industry: Marine
City: London
State/Province: City of London
Country: United Kingdom
Zip/Postal Code: E14
Responsibilities
- Support the Fleet Control Manager and Duty Fleet Controllers in directing, optimizing and coordinating the day-to-day activities of the fleet, focusing on service delivery and enhancing the customers experience.
- Provide real time information to passengers in all instances, including, but not limited to, service disruption messages on social media and to other stakeholders.
- Ensure all vessels are adequately staffed day to day, in line with operational requirements and liaise with the Business Scheduling Executive to ensure correct crewing as required.
- Responsible for cross-checking daily running orders against crew roster, shift inputs, ensuring scheduled crews are trained to work on their assigned boats.
Requirements
- Responsible for responding to all charter booking enquiries from the Sales team, they are delivered according to the charter sheets in the most cost efficient way as appropriate, maintaining accurate records.
- Advise Pier staff of passenger volumes if required.
- Support with cancellations: rolling out the craft cancellations and passenger information as required using real time information systems, along with information to all in house departments.
- Ensure the fleet operations department is adhering to the WTD and all regulatory requirements.
- Ensure sickness and absence within the Fleet Operations team is appropriately entered into the scheduling system, and return to work forms are filled, and shared with relevant stakeholders.
- Responsible for recording last minute shift changes or overtime on the scheduling system, to prevent any discrepancies in crew contractual hours or pay and track departmental recharge costs.
Fleet Coordinator (3 month contract) employer: Thames Skills Academy
Contact Detail:
Thames Skills Academy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Coordinator (3 month contract)
✨Tip Number 1
Network like a pro! Reach out to people in the marine industry, especially those who work in fleet operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a quick pitch about how your experience aligns with the Fleet Coordinator role. Highlight your ability to manage schedules and communicate effectively, as these are key for the job.
✨Tip Number 3
Stay active on social media! Follow companies in the marine sector and engage with their posts. This not only keeps you informed but also shows your enthusiasm for the industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Fleet Coordinator (3 month contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fleet Coordinator role. Highlight relevant experience, especially in fleet management or customer service, and don’t forget to showcase any skills that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific responsibilities from the job description and how your past experiences make you a great candidate.
Showcase Your Communication Skills: Since the role involves real-time communication with passengers and stakeholders, make sure to demonstrate your strong communication skills in your application. Use clear and concise language, and maybe even share an example of how you’ve handled similar situations in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Thames Skills Academy
✨Know Your Fleet
Familiarise yourself with the company's fleet operations and any recent news or changes in the marine industry. This shows your genuine interest and helps you speak confidently about how you can contribute to optimising their day-to-day activities.
✨Master the Details
Be prepared to discuss specific examples from your past experience that demonstrate your ability to manage schedules, respond to service disruptions, and coordinate with various teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Communication is Key
Since you'll be providing real-time information to passengers and stakeholders, practice articulating your thoughts clearly and concisely. Think of scenarios where you had to communicate under pressure and how you handled them.
✨Show Your Problem-Solving Skills
Prepare to discuss how you've dealt with unexpected challenges in previous roles. Whether it’s managing crew shortages or handling customer complaints, showcasing your problem-solving abilities will highlight your readiness for the role.