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- Tasks: Coordinate fleet activities, optimise service delivery, and enhance customer experience.
- Company: Dynamic marine company based in London with a focus on innovation.
- Benefits: Full-time contract with competitive pay and opportunities for growth.
- Other info: Fast-paced environment with a chance to develop your career in the marine industry.
- Why this job: Join a vibrant team and make a real difference in fleet operations.
- Qualifications: 1-3 years of experience in a similar role and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
Job Information
Date Opened: 02/23/2026
Job Type: Full time
Work Experience: 1-3 years
Industry: Marine
City: London
State/Province: City of London
Country: United Kingdom
Responsibilities
- Support the Fleet Control Manager and Duty Fleet Controllers in directing, optimizing and coordinating the day-to-day activities of the fleet, focusing on service delivery and enhancing the customers experience.
- Provide real time information to passengers in all instances, including, but not limited to, service disruption messages on social media and to other stakeholders.
- Ensure all vessels are adequately staffed day to day, in line with operational requirements and liaise with the Business Scheduling Executive to ensure correct crewing as required.
- Responsible for cross-checking daily running orders against crew roster, shift inputs, ensuring scheduled crews are trained to work on their assigned boats.
Requirements
- Responsible for responding to all charter booking enquiries from the Sales team, they are delivered according to the charter sheets in the most cost efficient way as appropriate, maintaining accurate records.
- Advise Pier staff of passenger volumes if required.
- Support with cancellations: rolling out the craft cancellations and passenger information as required using real time information systems, along with information to all in house departments.
- Ensure the fleet operations department is adhering to the WTD and all regulatory requirements.
- Ensure sickness and absence within the Fleet Operations team is appropriately entered into the scheduling system, and return to work forms are filled, and shared with relevant stakeholders.
- Responsible for recording last minute shift changes or overtime on the scheduling system, to prevent any discrepancies in crew contractual hours or pay and track departmental recharge costs.
Fleet Coordinator (12 month contract) employer: Thames Skills Academy
Contact Detail:
Thames Skills Academy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Coordinator (12 month contract)
✨Tip Number 1
Network like a pro! Reach out to people in the marine industry, especially those who work in fleet operations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal coffee chat, be ready to discuss how your experience aligns with their needs. Tailor your pitch to highlight your coordination and customer service skills.
✨Tip Number 3
Stay active on social media! Follow companies you're interested in and engage with their posts. This not only keeps you informed about their latest news but also shows your enthusiasm for the industry.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're genuinely interested in joining our team. Don't miss out on the chance to stand out!
We think you need these skills to ace Fleet Coordinator (12 month contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Fleet Coordinator role. Highlight relevant experience, especially in fleet management or customer service, and don’t forget to showcase any skills that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific responsibilities from the job description and how your past experiences make you a great candidate.
Showcase Your Communication Skills: As a Fleet Coordinator, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. This could be through examples of past roles where you’ve had to manage communications during disruptions or liaise with various stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Thames Skills Academy
✨Know Your Fleet
Familiarise yourself with the company's fleet operations and the specific vessels they manage. Understanding the day-to-day activities and challenges faced by the fleet will show your genuine interest in the role and help you answer questions more effectively.
✨Master the Details
Be prepared to discuss how you would handle real-time information dissemination, especially during service disruptions. Think of examples from your past experience where you successfully communicated critical information under pressure.
✨Showcase Your Coordination Skills
Highlight your experience in coordinating teams and managing schedules. Be ready to provide specific examples of how you've ensured adequate staffing and handled last-minute changes in previous roles.
✨Understand Regulatory Requirements
Brush up on the Working Time Directive (WTD) and other relevant regulations that impact fleet operations. Being knowledgeable about these requirements will demonstrate your readiness to ensure compliance in the role.