At a Glance
- Tasks: Join our night team to ensure smooth hotel operations while guests sleep.
- Company: RBH is a top-rated hospitality company that values diversity and employee wellbeing.
- Benefits: Enjoy discounted hotel stays, flexible hours, free meals, and more perks!
- Other info: We celebrate individuality and offer a welcoming workplace culture.
- Why this job: Perfect for night owls who thrive in a dynamic, supportive environment.
- Qualifications: Must be friendly, detail-oriented, and able to handle late-night tasks.
The predicted salary is between 24000 - 33600 £ per year.
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.
OUR HOTEL BENEFITS
- Discounted hotel room rates for you and your friends & family
- An additional days leave for your birthday
- Enhanced Maternity, adoption & shared parental leave
- Course Sponsorship
- Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
- Flexible working arrangements
- Wagestream - choose how and when you get paid
- Life Insurance
- Employee Assistance Programme
- Social and wellness events and activities all year round
- Free meals on duty saving you over £1000 per year
- And much much more!
AN EVENING IN THE LIFE OF NIGHT TEAM MEMBER AT OUR HOTEL
What you’ll be doing... Are you a night owl who loves the quiet buzz of the late hours? Join our team and keep the magic of the hotel running smoothly while the world sleeps!
- Welcome late-arriving guests with a friendly smile and help them settle in, handling check-ins, check-outs, and everything in between.
- Handle night audits and end-of-day reports, keeping things organised and ready for the morning crew.
- Be the go-to for any guest requests during the night, whether it’s room service or an extra pillow, bringing comfort even in the wee hours.
- Keep the lobby and public areas tidy and welcoming, setting up the hotel for a fresh start each morning.
- Monitor safety and security through regular checks, making sure guests enjoy a peaceful night’s stay.
- Coordinate with the early morning team to hand off a seamless shift, so everyone’s ready to take on the day.
WHAT WE NEED FROM YOU
- A natural night owl who’s comfortable working through the late hours.
- Friendly and welcoming, ready to offer service with a smile—even at 3 a.m.
- Good with numbers and detail-oriented, especially when handling nightly audits and reports.
- Reliable and calm under pressure, able to manage guest needs and unexpected situations.
- Team player who can work independently, setting the stage for a smooth start in the morning.
- High energy and adaptability, thriving in the quiet but active world of night shifts.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.
Night Team Member in Maidenhead employer: Thames Riviera Hotel
RBH Hospitality Management is an excellent employer, offering a supportive work culture that values teamwork and guest satisfaction. Employees benefit from flexible hours, opportunities for career advancement within the hospitality industry, and a commitment to maintaining a safe and comfortable environment for both staff and guests. Working at RBH hotels means being part of a dedicated team that prioritises exceptional service and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Night Team Member in Maidenhead
✨Tip Number 1
Familiarise yourself with the hotel industry, especially the night operations. Understanding the unique challenges and responsibilities of a Night Team Member will help you stand out during conversations with our team.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your ability to provide a friendly and welcoming atmosphere, even during late hours.
✨Tip Number 3
Highlight your attention to detail and organisational skills, particularly in handling audits and reports. Being able to discuss your experience with numbers will reassure us that you can manage the responsibilities of the role effectively.
✨Tip Number 4
Emphasise your adaptability and ability to work independently. Share instances where you've successfully managed unexpected situations or guest requests during late shifts, as this will show us you're ready for the dynamic environment of night work.
We think you need these skills to ace Night Team Member in Maidenhead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Night Team Member role. Emphasise your ability to work night shifts, customer service skills, and any experience in hospitality.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are drawn to working at RBH and how your personality fits their culture of putting people first.
Highlight Relevant Skills:In your application, specifically mention skills such as attention to detail, reliability, and your ability to handle guest requests during late hours. Use examples from past experiences to illustrate these skills.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for the hospitality industry.
How to prepare for a job interview at Thames Riviera Hotel
✨Show Your Night Owl Spirit
Make sure to express your enthusiasm for working night shifts. Share any previous experiences that highlight your comfort and energy during late hours, as this role requires someone who thrives in the quiet buzz of the night.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Since you'll be welcoming guests at odd hours, showcasing your friendly and welcoming nature will be crucial to impressing the interviewers.
✨Highlight Attention to Detail
Discuss your experience with handling numbers and reports, especially if you've done night audits or similar tasks before. Being detail-oriented is key for this role, so be ready to provide specific examples of how you've managed such responsibilities.
✨Emphasise Teamwork and Independence
Talk about your ability to work both independently and as part of a team. This position requires a balance of self-sufficiency during the night and effective communication with the morning crew, so share instances where you've successfully navigated both dynamics.
