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- Tasks: Support vulnerable individuals in a fast-paced environment and help them find stable accommodation.
- Company: Thames Reach, a leading charity dedicated to ending homelessness in London.
- Benefits: Generous holiday allowance, pension contributions, and excellent career development opportunities.
- Other info: Join a diverse team and enjoy a supportive work culture.
- Why this job: Make a real difference in people's lives while building a fulfilling career.
- Qualifications: Strong communication skills and a commitment to supporting clients effectively.
The predicted salary is between 33742 - 33742 £ per year.
Salary: £33,742 per annum
Hours: 37.5 per week
Location: City of London
Closing date: 10/05/2026
Interview date: 19/05/2026
About us
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels, prevent vulnerable people from becoming homeless, help formerly homeless people get their lives back on track and assist people in finding work, training and volunteering opportunities. Last year we helped more than 15,000 people. We are listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role
We are looking for a Support Worker to join the Snow Hill Court Team. Assessment Centres are fast‑paced services where people are referred in, usually from the street, and are rapidly referred on to appropriate longer‑term accommodation. The services are short stay, and staff provide wrap‑around support and liaison with several external partners, including physical health, mental health, substance use and housing. Staffed 24 hours we ensure a quick turnaround, delivering a key service to keep people off the streets and in stable accommodation.
Responsibilities
- Conduct rapid risk and accommodation assessments with clients moving into the service.
- Liaise with external agencies and councils to ensure clients receive wrap‑around support.
- Increase move‑on and throughput in the centre.
- Ensure the environment is safe, healthy and reflective of our ethos and supports our client’s aims.
- Be outcome‑focused, fostering a culture of high performance and continual improvement on your and the team’s successes.
Qualifications
- Organised and efficient in your work.
- Excellent at communicating and problem‑solving.
- Confident in your ability to support clients and engage with a range of partners.
- Competent at using a computer and a range of software packages.
- Committed to developing your knowledge and skills.
Benefits
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro‑rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Well‑being support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest‑free season ticket and cycle‑to‑work loans.
EEO Statement
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation or religious belief.
Application Process
To apply visit our website and complete our application form.
Contact
For further information please contact Gemma Lukens, Lead Manager at Gemma.Lukens@thamesreach.org.uk.
Safeguarding
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre‑employment screening appropriate to the post, including, but not limited to, checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Support Worker - Snow Hill Court employer: THAMES REACH
Contact Detail:
THAMES REACH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Snow Hill Court
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thames Reach. Understand their mission and values, especially how they help the homeless community. This will show you’re genuinely interested and can help you connect your experiences to their goals.
✨Tip Number 2
Practice makes perfect! Think about the key responsibilities of a Support Worker and prepare examples from your past experiences that demonstrate your skills in communication, problem-solving, and client support. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable for your interview. A smart outfit can help you feel more confident and ready to tackle those competency questions.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to your interviewer can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Support Worker - Snow Hill Court
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you and how your unique experiences can contribute to our mission at Thames Reach.
Tailor Your Responses: Make sure to tailor your answers to the specific role of Support Worker. Highlight your relevant skills and experiences that align with the responsibilities mentioned in the job description.
Show Your Passion: Express your passion for helping others and your commitment to ending homelessness. We love seeing candidates who are genuinely enthusiastic about making a difference in people's lives.
Check Your Work: Before hitting submit, give your application a thorough check. Look out for any typos or errors, as we appreciate attention to detail. And remember, apply through our website for the best chance!
How to prepare for a job interview at THAMES REACH
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Support Worker at Snow Hill Court. Familiarise yourself with the key tasks like conducting assessments and liaising with external agencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Support Worker, excellent communication is crucial. Prepare examples from your past experiences where you've effectively communicated with clients or partners. Think about how you can convey complex information simply and clearly, as this will be vital in your role.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific situations where you've had to solve problems or overcome challenges. Highlight your ability to think on your feet and provide solutions, especially in fast-paced environments. This will resonate well with the interviewers who are looking for someone who can handle the demands of the job.
✨Emphasise Your Commitment to Development
Thames Reach values personal and professional growth. Be prepared to talk about how you plan to develop your skills further and what areas you're particularly interested in. This shows that you're not just looking for a job, but a career where you can grow and contribute meaningfully.