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- Tasks: Support individuals experiencing homelessness and help them regain stability in their lives.
- Company: Thames Reach, a leading charity dedicated to ending homelessness in London.
- Benefits: Generous holiday allowance, pension contributions, and excellent development opportunities.
- Other info: Join a diverse team and enjoy a supportive work environment.
- Why this job: Make a real difference in people's lives while building a fulfilling career.
- Qualifications: Strong communication skills and a commitment to supporting vulnerable individuals.
The predicted salary is between 33472 - 33472 £ per year.
Salary: £33,472 per annum
Hours: 37.5 per week
Location: Clapham - London
Closing date: 10/05/2026
Interview date: 20/05/2026
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker we will make the best use of all your understanding, compassion and commitment.
About us
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Last year we helped more than 15,000 people. We are listed as one of the top 100 Best Workplaces in the UK, and we are committed to developing your skills and building a fulfilling career.
About this role
We are looking for a Support Worker to join the Robertson Street Team. Thames Reach’s hostels are transitional spaces where a 24 hour staff team support people to move in, assess their needs and quickly identify the best place for them to move on to next. Skilled staff teams develop personalised support plans to ensure people are ready to move on and are accessing support with their health, substance misuse, criminal justice and life skills needs.
Responsibilities
- Contribute to effective day‑to‑day service delivery.
- Conduct risk assessments, needs assessments and move‑on plans with clients in the service.
- Liaise with external agencies and councils to ensure clients are receiving appropriate support.
- Increase numbers of client engagements and moving out within a set timeframe.
- Ensure the environment is safe, healthy, and reflective of our ethos and supports our client’s aims.
- Foster a culture of high performance and continual improvement on your and the team’s successes.
Essential attributes
- Outcome focussed.
- Organised and efficient in your work.
- Excellent at communicating and problem solving.
- Confident in supporting clients and engaging with a range of partners.
- Committed to developing your knowledge and skills.
Benefits
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisal, and learning programmes.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Commitment to diversity and safeguarding
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. Applicants must be willing to undergo pre‑employment screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Support Worker - Robertson Street employer: THAMES REACH
Contact Detail:
THAMES REACH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker - Robertson Street
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thames Reach. Understand their mission and values, especially how they support vulnerable people. This will help you connect your own experiences to what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills and experiences align with the role of a Support Worker. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for helping others shine through. Share personal stories that highlight your commitment to supporting those in need, especially in the context of homelessness.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Support Worker - Robertson Street
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what drives your passion for supporting others.
Tailor Your Responses: Make sure to tailor your answers to the specific role of Support Worker. Highlight your relevant skills and experiences that align with our mission at Thames Reach, especially those that show your commitment to helping vulnerable people.
Showcase Your Skills: We’re looking for organised and efficient individuals, so make sure to showcase your problem-solving abilities and communication skills in your application. Use examples from your past experiences to illustrate how you’ve made a difference.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our values there.
How to prepare for a job interview at THAMES REACH
✨Know Your Stuff
Before the interview, make sure you understand Thames Reach's mission and values. Familiarise yourself with their approach to supporting homeless individuals and how your personal or professional experiences align with their goals. This will show your genuine interest in the role.
✨Showcase Your Skills
Prepare specific examples that highlight your communication, problem-solving, and organisational skills. Think of situations where you've successfully supported someone in need or worked collaboratively with external agencies. These stories will demonstrate your capability as a Support Worker.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if Thames Reach is the right fit for you.
✨Be Yourself
Authenticity goes a long way. Be honest about your experiences and motivations for wanting to work as a Support Worker. Thames Reach values diversity and personal stories, so don’t hesitate to share what drives your passion for helping others.