At a Glance
- Tasks: Lead a team supporting rough sleepers and develop innovative service solutions.
- Company: Thames Reach, a top-rated workplace dedicated to ending homelessness.
- Benefits: Generous holiday, pension contributions, career development, and wellbeing support.
- Other info: Join a diverse team committed to social impact and community support.
- Why this job: Make a real difference in people's lives while building a fulfilling career.
- Qualifications: Experience with vulnerable adults and strong organisational skills required.
The predicted salary is between 35956 - 35956 £ per year.
Salary: £35,956 per annum
Hours: 37.5 per week
Location: Hillingdon
Closing date: 13/09/2026
Interview date: 22/06/2026
Whatever your experience of street homelessness and its impact on people's lives - personal or professional - when you join the Thames Reach team as a Lead Worker we will make the best use of all your understanding, compassion and commitment.
About us:
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career.
About this role:
We are looking for a Lead Worker to join the City Outreach Team. The Thames Reach Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.
You will:
- Support the Lead Manager with oversight and co-ordination of the team's work with rough sleepers in Hillingdon
- Contribute to service development by responding to new developments and trends
- Lead the team's work with service users who have complex support needs
- Represent the service to partners and stakeholders
- Accurately record all work completed within given timeframes
- Support the team by contributing to data collection, integrity and reporting
You will have:
- A strong commitment to providing a high standard of service
- A good understanding of working with rough sleepers or vulnerable adults and supporting them to access services
- Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to complete tasks promptly and efficiently
- Good communication skills and confidence in public speaking when representing Thames Reach externally
- The ability to work well within a team
- A mature and thoughtful approach to equal opportunities and diversity in service provision
As part of a commitment to our employees we offer:
- Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata)
- Pension - we contribute 6.5% to your pension when you contribute 1.5%
- Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach
- Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL
- Life assurance - four times your annual salary and critical illness cover
- Other benefits including a blue light discount card, interest free season ticket and cycle to work loans
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Lead Worker - Hillingdon Street Outreach Rough Sleepers Team in London employer: Thames Reach
Thames Reach is an exceptional employer dedicated to ending homelessness in London, offering a supportive and rewarding work environment for its employees. With a strong commitment to employee development, generous benefits including 29 days of holiday, and a focus on diversity and inclusion, working as a Lead Worker in Hillingdon provides the opportunity to make a meaningful impact while advancing your career in a top-rated workplace. Join us in our mission to transform lives and help those in need.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Worker - Hillingdon Street Outreach Rough Sleepers Team in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Thames Reach.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Thames Reach.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Thames Reach.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Thames Reach. Apply directly through us to stand out!
We think you need these skills to ace Lead Worker - Hillingdon Street Outreach Rough Sleepers Team in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Thames Reach. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Lead Worker - Hillingdon Street Outreach Rough Sleepers Team, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Thames Reach
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Thames Reach. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
