At a Glance
- Tasks: Manage a vibrant 42-bed hostel, helping people transition to independent living.
- Company: Thames Reach, a leading organisation supporting the homeless community.
- Benefits: Generous holiday, pension contributions, career development, and wellbeing support.
- Other info: Join a diverse team committed to inclusivity and community support.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in managing teams and delivering impactful outcomes.
The predicted salary is between 30000 - 40000 € per year.
Thames Reach is looking for a Deputy Hostel Manager to join the Robertson Street Team. The role involves managing a fast‑paced, 42‑bed transitional hostel that supports homeless people in moving to more independent accommodation.
Responsibilities
- Oversee day‑to‑day management of a 42‑bed hostel with a focus on moving people onto independent accommodation.
- Strategically oversee move‑on for all clients, ensuring the team possesses the skills and knowledge to progress move‑on plans.
- Directly line‑manage the staff team, carrying out inductions, supervisions, probation reviews and appraisals.
- Report incidents to senior management and commissioners and ensure staff are trained in incident response and health & safety protocol.
- Lead referrals in and out of the hostel and work closely with the Lead Manager and in‑house Clinical Psychologist to foster a culture of high performance.
- Develop and manage partnerships with key agencies across London.
Qualifications
- Experience delivering outcomes and processes of change.
- Experience organising the operations of a complex, busy service.
- A decisive and effective leader.
- An excellent communicator able to form and maintain effective working relationships with all partners.
- Experience in directly managing staff, overseeing the management of others and ensuring the service’s finances are well managed.
Benefits
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest‑free season ticket and cycle‑to‑work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre‑employment screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Deputy Hostel Manager in London employer: THAMES REACH
Thames Reach is an exceptional employer, offering a supportive and dynamic work environment for those passionate about making a difference in the lives of homeless individuals. With generous benefits including 29 days of holiday, a strong pension contribution, and extensive professional development opportunities, employees are empowered to grow and thrive in their careers. Located in London, the role of Deputy Hostel Manager not only provides a chance to lead a dedicated team but also fosters meaningful partnerships with key agencies, ensuring impactful outcomes for the community.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Hostel Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current or former employees of Thames Reach. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Thames Reach and understanding their mission. Be ready to discuss how your experience aligns with their goals, especially around supporting homeless individuals and managing teams effectively.
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past where you've successfully managed teams or projects. Highlight your ability to foster a high-performance culture, as this is key for the Deputy Hostel Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Thames Reach team and making a difference.
We think you need these skills to ace Deputy Hostel Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Deputy Hostel Manager. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Leadership Skills:Since this role involves managing a team, be sure to include examples of your leadership experience. Talk about how you've successfully led teams in the past and how you can bring that expertise to our hostel.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us see your strengths quickly!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at THAMES REACH
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Deputy Hostel Manager. Familiarise yourself with the day-to-day operations of a hostel and how to support clients in their move to independent living. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Deputy Hostel Manager, you'll be leading a team. Prepare examples of how you've effectively managed staff in the past, including any training or development initiatives you've implemented. Highlight your ability to foster a high-performance culture and how you handle challenges within a team.
✨Demonstrate Your Communication Prowess
Effective communication is key in this role. Be ready to discuss how you've built and maintained relationships with various stakeholders. Think of specific instances where your communication skills made a difference, whether it was resolving conflicts or collaborating with external agencies.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare for scenarios related to incident management or client referrals. Practising your responses will help you articulate your thought process clearly and demonstrate your readiness for the fast-paced environment.
