At a Glance
- Tasks: Join our outreach team to help rough sleepers find safe accommodation and support.
- Company: Thames Reach is a top 100 UK Best Workplace, dedicated to ending homelessness in London.
- Benefits: Enjoy 29 days holiday, pension contributions, wellbeing support, and various employee perks.
- Why this job: Make a real impact in your community while developing your skills and career.
- Qualifications: A passion for helping others, good communication skills, and a commitment to diversity are essential.
- Other info: We welcome applicants from all backgrounds, including those with personal experiences of homelessness.
The predicted salary is between 28800 - 43200 £ per year.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
The Thames Reach Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.
You will:
.Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough
.Work alongside more senior colleagues to identify the fastest and most appropriate route away from the streets for the people that we are working with
.Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation
.Maintain and support relationships with partner agencies
.Accurately record all work completed within given timeframes
A strong commitment to providing a high standard of service
.An understanding of homelessness which can be based on your professional work, voluntary experience or personal experience
.Good written and verbal communication skills
.The ability to work well within a team
.The ability to learn and an enthusiasm for training and acquiring new skills
.A mature and thoughtful approach to equal opportunities and diversity in service provision, Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
For further information please contact, Sophie Murray, Lead Manager at Sophie.Murray@thamesreach.org.uk
Assistant Support Worker - Hillingdon Street Outreach Rough Sleepers Team employer: THAMES REACH
Contact Detail:
THAMES REACH Recruiting Team
Sophie.Murray@thamesreach.org.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Support Worker - Hillingdon Street Outreach Rough Sleepers Team
✨Tip Number 1
Familiarize yourself with the specific challenges faced by rough sleepers in Hillingdon. Understanding local issues and resources will help you demonstrate your commitment to the role during the interview.
✨Tip Number 2
Network with professionals in the homelessness sector. Attend local events or workshops to connect with people who work in outreach services, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Showcase your communication skills by engaging in community discussions or volunteering with organizations that support homeless individuals. This hands-on experience will not only enhance your resume but also prepare you for real-life scenarios in the role.
✨Tip Number 4
Research Thames Reach's values and mission. Being able to articulate how your personal values align with theirs during the interview will demonstrate your genuine interest in the organization and its goals.
We think you need these skills to ace Assistant Support Worker - Hillingdon Street Outreach Rough Sleepers Team
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Assistant Support Worker position. Reflect on your own experiences with homelessness, whether professional or personal, and think about how they relate to the role.
Craft Your Competency Responses: When answering the competency questions, draw from your own experiences. Be specific about situations where you've demonstrated good communication skills, teamwork, and a commitment to service. Avoid using AI tools to assist with these responses.
Highlight Relevant Experience: In your CV and cover letter, emphasize any relevant experience you have in outreach work, support roles, or community services. Mention any partnerships with agencies or organizations that align with the mission of Thames Reach.
Show Your Commitment to Diversity: Express your understanding and commitment to equal opportunities and diversity in your application. Share examples of how you have supported diverse communities or worked in inclusive environments.
How to prepare for a job interview at THAMES REACH
✨Show Your Understanding of Homelessness
Make sure to articulate your understanding of homelessness during the interview. Share any relevant professional, voluntary, or personal experiences that demonstrate your commitment to helping those in need.
✨Highlight Teamwork Skills
Emphasize your ability to work well within a team. Provide examples of past experiences where you collaborated with others to achieve a common goal, especially in challenging situations.
✨Demonstrate Communication Skills
Prepare to showcase your written and verbal communication skills. You might be asked to explain how you would communicate with rough sleepers and partner agencies, so think of specific scenarios to discuss.
✨Express Enthusiasm for Learning
Convey your eagerness to learn and develop new skills. Discuss any training or development opportunities you have pursued in the past and how they have prepared you for this role.