At a Glance
- Tasks: Support individuals transitioning from homelessness to stable accommodation with wrap-around support.
- Company: Thames Reach, dedicated to helping vulnerable communities thrive.
- Benefits: Generous holiday allowance, pension contributions, and excellent career development opportunities.
- Other info: Join a diverse team focused on high performance and continual improvement.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Strong communication skills, problem-solving abilities, and a commitment to client support.
The predicted salary is between 24000 - 28000 £ per year.
About this role
We are looking for a Support Worker to join the Snow Hill Court Team. Assessment Centres are fast paced services where people are referred in, usually from the street, and rapidly referred on to appropriate longer term accommodation. The services are short stay, and staff provide wrap around support and liaison with several external partners, including physical health, mental health, substance use and housing. Staffed 24 hours to ensure this quick turnaround, they are a key service to ensure people are off the streets and in stable accommodation.
Application Requirements
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
Responsibilities
- Conduct rapid risk and accommodation assessments with clients moving in to the service
- Liaise with external agencies and councils to ensure clients are receiving wrap around support
- Increase move on and throughput in the centre
- Ensure the environment is safe, healthy, and reflective of our ethos and supports our client’s aims
- Be outcome focussed, fostering a culture of high performance and continual improvement on your and the team’s successes.
Qualifications
- Organised and efficient in your work
- Excellent at communicating and problem solving
- Confident in your ability to support clients and engage with a range of partners
- Competent at using a computer and a range of software packages
- Committed to developing your knowledge and skills
Benefits
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
EEO and Safeguarding
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre‑employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Support Worker - Snow Hill Court employer: Thames Reach Charity
Thames Reach is an exceptional employer, offering a supportive and dynamic work environment for Support Workers at Snow Hill Court. With a strong focus on employee wellbeing, generous holiday allowances, and excellent development opportunities, staff are empowered to grow their careers while making a meaningful impact in the lives of those experiencing homelessness. The inclusive culture and commitment to diversity ensure that every team member feels valued and respected, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Snow Hill Court
✨Tip Number 1
Get to know the company! Research Thames Reach and understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the team, plus it shows you're proactive and engaged.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've demonstrated problem-solving and communication skills. This is key for a Support Worker role, so have those stories ready to share.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Snow Hill Court Team!
We think you need these skills to ace Support Worker - Snow Hill Court
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your experiences and what makes you passionate about supporting others.
Tailor Your Responses:Make sure to read the job description carefully and tailor your answers to highlight how your skills and experiences align with the role. We’re looking for specific examples that show how you can contribute to our team at Snow Hill Court.
Showcase Your Skills:Don’t forget to mention your organisational and communication skills! These are key in a fast-paced environment like ours. Use your application to demonstrate how you’ve successfully navigated similar challenges in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our values there!
How to prepare for a job interview at Thames Reach Charity
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Support Worker at Snow Hill Court. Familiarise yourself with the key tasks like conducting risk assessments and liaising with external agencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Support Worker, you'll need to communicate effectively with clients and partners. Prepare examples from your past experiences where you've successfully resolved issues or supported someone in need. This will highlight your problem-solving abilities and confidence in engaging with diverse individuals.
✨Demonstrate Your Organisational Skills
Being organised is crucial in a fast-paced environment like this one. Think of specific instances where you've managed multiple tasks efficiently. You could mention how you prioritised workloads or kept track of client needs, which will show that you can handle the demands of the role.
✨Emphasise Your Commitment to Continuous Improvement
Thames Reach values high performance and continual improvement. Be ready to discuss how you've sought feedback in previous roles and how you've used it to enhance your skills. This shows that you're not just looking for a job, but are committed to growing and contributing positively to the team.
