At a Glance
- Tasks: Support individuals experiencing homelessness to achieve independence and sustain their housing.
- Company: Thames Reach, a leading charity dedicated to ending homelessness in London.
- Benefits: Generous holiday allowance, pension contributions, career development, and wellbeing support.
- Other info: Join a top 100 UK Best Workplace and be part of a diverse team.
- Why this job: Make a real difference in people's lives while building a fulfilling career.
- Qualifications: Strong communication skills and a commitment to person-led support.
The predicted salary is between 33472 - 33472 £ per year.
- Salary £33,472 per annum
- Interview date: 04/09/2026
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker we will make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in and around London.
We work directly with homeless people on the streets and in hostels.
We work to prevent vulnerable people from becoming homeless.
We help formerly homeless people get their lives back on track.
We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding?
Yes, in every sense.
We’re listed as one of the top 100 Best Workplaces in the UK.
There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Support Worker to join the Greenwich Housing First Team.
Floating Support services work with people to sustain their housing.
We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e. g. landlords, Department of Work and pension or mental health services.
We can support people for the duration of their tenancy, or we can provide short term interventions.
We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
You will
- Build and maintain positive, trusting relationships with people who have experienced long-term and repeated cycles of homelessness and/or entrenched rough sleeping.
- Provide long-term, intensive and person-led support to help people move towards independence, settle into accommodation and make it feel like home.
- Create personalised support plans with individuals, empowering them to identify their goals and aspirations and take active steps towards achieving them.
- Work alongside council tenancy teams, income officers and other internal council services to help individuals understand, manage and sustain their tenancies.
- Undertake support, risk management and safeguarding work, often in partnership with multiple agencies, to respond effectively to complex needs and changing circumstances.
- Develop a detailed understanding of the Housing First model, applying its principles to support people with complex histories to build stability, choice and connection within their local community.
You will have
- Excellent communication skills, with the ability to build trusting relationships with people experiencing long-term homelessness and complex needs, as well as effective working relationships with a wide range of partners and stakeholders.
- A strong commitment to person-led support, empowering people to achieve positive outcomes, work towards greater independence and sustain accommodation.
- Confidence and resilience in supporting people with complex histories, including the ability to respond calmly and creatively to challenges, risk and changing circumstances.
- Good organisational skills, with the ability to manage conflicting priorities, meet deadlines and maintain accurate records and administration.
- Competence in using computers and a range of software packages to complete day-to-day casework, reporting and administrative tasks.
- A positive, flexible team approach, with a willingness to share knowledge and good practice and to keep developing skills in line with the needs of the team, clients and Housing First model.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve.
We value, respect, and celebrate diversity.
We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
Thames Reach is committed to safeguarding.
Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service.
Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
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Support Worker - Greenwich Housing First employer: Thames Reach Charity
Thames Reach is an exceptional employer, offering a supportive and dynamic work environment in Hammersmith and Fulham. With a strong commitment to employee development, generous benefits including 29 days of holiday and a robust pension scheme, and a focus on diversity and inclusion, we empower our team to make a meaningful impact in the lives of vulnerable individuals. Join us to be part of a collaborative team dedicated to creating sustainable outcomes for those experiencing homelessness.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Greenwich Housing First
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Thames Reach Charity, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Support Worker - Greenwich Housing First
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Thames Reach Charity. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Thames Reach Charity. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Thames Reach Charity
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Thames Reach Charity.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Support Worker - Greenwich Housing First role at Thames Reach Charity, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Thames Reach Charity that you can think critically and act effectively under pressure.
