Support Worker (Employment Specialist) - Individual Placement Support team

Role: Support Worker (Employment Specialist) Individual Placement Support team

Salary: £32,434 per annum

Location: Stockwell – London

Contract: Fixed term until July 2026

Interview date: 23/07/2025

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker we will make the best use of all your understanding, compassion and commitment

About us…

Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No,but we never give up on people. Last year we helped more then 12,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

We are looking for a Support Worker to join the Individual Placement Support team.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.

Prevention services support vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All these services to help people transition towards leading independent lives.

You will:

• Provide intensive support to client to move towards suitable and sustainable employment.
• Complete comprehensive assessment and support clients to identify skills and experiences and create action plan.
• Work with people across the Alliance partnership to ensure outcomes are achieved
• Play a vital role in supporting both client and employers’ post-employment to ensure long-term job retention and success.
• Establish and maintain strong relationships with key stakeholders including employers.
• Ensure accurate and consistent data collection, maintaining up-to-date case management.

You will have:

• Proven experience in providing tailored employment support to vulnerable individuals.
• Confident in communicating and building strong relationships with a variety of stakeholders.
• Skilled in using a personalised and strength-based approach to support individuals.
• Dedicated to working with both employers and employees to sustain job placements.
• Ability to empower and motivate individuals, fostering confidence, resilience, and self-efficacy.
• Highly organised with strong time-management skills, working independently capable of maintaining clear, accurate, and up-to-date records for all clients.
• Competent in using IT tools and handling administrative tasks efficiently.

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary and critical illness cover.
• Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

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