Senior Practitioner - Acre Lane Project

Salary £39,518 per annum

Contract: Fixed term until 10/09/2027

Location: Brixton

Interview date: 12/08/2026

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Senior Practitioner we will make the best use of all your understanding, compassion and commitment

About us…

Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No,but we never give up on people. Last year we helped more than 15,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

We are looking for a Senior Practitioner to join the Acre Lane Project Team.

Thames Reach’s hostels are transitional spaces where a 24 hour staff team support people to move in, assess their needs, and quickly identify the best place for them to move on to next. Skilled staff teams develop personalised support plans to ensure people are ready to move on and are accessing support with their health, substance misuse, criminal justice and life skills needs

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.

You will:

• Support the Lead Manager in the day-to-day running of two accommodation services supporting clients with complex needs
• Line manage staff through supervisions, appraisals, inductions and ongoing development
• Support the team to deliver high-quality, person-centred support, manage risk and help people move towards greater independence
• Work closely with clients and the team to identify and achieve move‑on, supporting positive long‑term outcomes
• Take the lead on incidents, safeguarding and health & safety, helping staff feel confident in managing challenging situations
• Build strong relationships with external agencies and services to achieve the best outcomes for clients

You will have:

• Experience working with people experiencing homelessness and complex needs
• Experience supervising or managing staff in a fast‑paced support service
• Confidence managing risk, safeguarding concerns and challenging situations
• Strong organisational skills and the ability to juggle competing priorities
• A collaborative approach and the ability to build positive relationships with clients, colleagues and partner agencies
• A commitment to supporting people with complex needs to achieve positive change and greater independence

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary and critical illness cover.
• Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre‑employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974