At a Glance
- Tasks: Lead outreach shifts to support rough-sleeping individuals and manage caseloads.
- Company: Join Thames Reach, a dedicated team making a difference in the community.
- Benefits: Generous holiday allowance, pension contributions, and well-being support.
- Other info: Diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Make a real impact by helping vulnerable individuals find stable housing.
- Qualifications: Strong communication skills and experience working with vulnerable adults required.
The predicted salary is between 37750 - 37750 £ per year.
About this role
We are looking for a Lead Worker to join the City Outreach Team in Hammersmith and Fulham.
Salary £37,750 per annum.
The role involves leading outreach shifts to support rough‑sleeping individuals across London, assessing support needs, managing caseloads, and coordinating with multi‑agency services.
- Lead regular outreach shifts, responding to referrals to find new clients and quickly build trusting relationships.
- Lead outreach shifts, responding to referrals to find and effectively support new clients by establishing trusting connections.
- Assess the unique support needs of new clients through a person‑centred standardised process.
- Manage a caseload of clients by devising effective plans to identify the quickest and most appropriate route of the street.
- Assess client risks dynamically and participate in risk mitigations and safeguarding work.
- Represent the team at multi‑agency meetings and case conferences with various professionals.
- Manage a small caseload of Housing First clients, offering support to access and maintain accommodation.
Qualifications and Skills
You will have
- A confident and professional approach to representing the team and advocating for clients in multi‑agency meetings.
- Excellent communication, interpersonal, and advocacy skills, proven within a context of working with vulnerable adults.
- Strong time management and prioritisation skills, and the ability to deploy these independently.
- Experience and knowledge of support strategies to manage a caseload alongside the liaison functions of the role.
- A creative response to rough sleeping and the ability to work imaginatively with clients to plan their end‑to‑street homelessness.
- The desire to work in a busy team and collaborate with colleagues and external partners to achieve quick but sustainable outcomes for our clients.
Benefits
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – contribution 6.5 % to your pension when you contribute 1.5 %.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes.
- Well‑being support – 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest‑free season ticket and cycle‑to‑work loans.
- Diversity and Inclusion
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve.
We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
Safeguarding
Applicants must be willing to undergo pre‑employment screening, including checks with past employers and the Disclosure and Barring Service.
Having a criminal record will not exclude you from applying but you will be asked to provide further details, as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
We will not accept applications where artificial intelligence (AI) has been used to assist with completing the competency questions.
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Lead Worker - Hammersmith and Fulham Outreach and Housing First Team in London employer: Thames Reach Charity
Thames Reach is an exceptional employer, offering a supportive and dynamic work environment in Hammersmith and Fulham. With a strong commitment to employee development, generous benefits including 29 days of holiday and a robust pension scheme, and a focus on diversity and inclusion, we empower our team to make a meaningful impact in the lives of vulnerable individuals. Join us to be part of a collaborative team dedicated to creating sustainable outcomes for those experiencing homelessness.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Worker - Hammersmith and Fulham Outreach and Housing First Team in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Thames Reach Charity.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Thames Reach Charity.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Thames Reach Charity.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Thames Reach Charity. Apply directly through us to stand out!
We think you need these skills to ace Lead Worker - Hammersmith and Fulham Outreach and Housing First Team in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Thames Reach Charity. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Lead Worker - Hammersmith and Fulham Outreach and Housing First Team, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Thames Reach Charity
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Thames Reach Charity. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
