First Contact Worker - Frontline Homelessness Support in London

First Contact Worker - Frontline Homelessness Support in London

London Full-Time 25000 - 30000 £ / year (est.) No working from home possible
Thames Reach Charity

At a Glance

  • Tasks: Support homeless individuals and ensure building security while coordinating repairs.
  • Company: Thames Reach Charity, dedicated to making a difference in Brixton.
  • Benefits: Generous 29 days holiday, supportive work environment, and career development.
  • Other info: Be part of a passionate team committed to social impact.
  • Why this job: Join us to create positive change in the lives of those in need.
  • Qualifications: Strong problem-solving, communication, and IT skills required.

The predicted salary is between 25000 - 30000 £ per year.

Thames Reach Charity in Brixton is seeking a dedicated First Contact Worker to join the Acre Lane Project. Your responsibilities will include overseeing building security, arranging repairs, and supporting staff working directly with clients.

The ideal candidate should have problem-solving skills, excellent communication abilities, and good IT skills.

Generous benefits are offered, including 29 days of holiday and a supportive work environment. Join us to make a difference in the lives of homeless individuals.

First Contact Worker - Frontline Homelessness Support in London employer: Thames Reach Charity

Thames Reach Charity is an exceptional employer, offering a supportive work environment in Brixton where you can truly make a difference in the lives of homeless individuals. With generous benefits such as 29 days of holiday and ample opportunities for personal and professional growth, we foster a culture of collaboration and empowerment, ensuring our employees feel valued and motivated in their roles.

Thames Reach Charity

Contact Details:

Thames Reach Charity Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land First Contact Worker - Frontline Homelessness Support in London

Tip Number 1

Network like a pro! Reach out to people in the homelessness support sector, especially those connected to Thames Reach. A friendly chat can open doors and give you insights that a job description just can't.

Tip Number 2

Prepare for the interview by brushing up on your problem-solving skills. Think of real-life examples where you've tackled challenges head-on. This will show them you're ready to jump into the frontline action!

Tip Number 3

Show off your communication skills! During interviews, be clear and concise, and don’t forget to listen actively. It’s all about building rapport, especially when working with vulnerable individuals.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find more resources and tips to help you stand out as a candidate for the First Contact Worker role.

We think you need these skills to ace First Contact Worker - Frontline Homelessness Support in London

Problem-Solving Skills
Communication Skills
IT Skills
Building Security Management
Repair Coordination
Client Support
Team Collaboration

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see why you care about supporting homeless individuals and how your values align with our mission at Thames Reach.

Highlight Relevant Skills:Make sure to showcase your problem-solving skills and excellent communication abilities in your application. We’re looking for someone who can effectively engage with clients and staff alike, so give us examples of how you've done this in the past.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your experience and qualifications. Avoid fluff and focus on what makes you a great fit for the First Contact Worker role.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Thames Reach.

How to prepare for a job interview at Thames Reach Charity

Know the Organisation

Before your interview, take some time to research Thames Reach Charity. Understand their mission, values, and the specific work they do in homelessness support. This will not only help you answer questions more effectively but also show your genuine interest in making a difference.

Showcase Your Problem-Solving Skills

As a First Contact Worker, you'll need to demonstrate your ability to tackle challenges head-on. Prepare examples from your past experiences where you've successfully resolved issues, especially in high-pressure situations. This will highlight your suitability for the role.

Communicate Clearly and Confidently

Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. You might want to rehearse common interview questions with a friend or in front of a mirror to boost your confidence and ensure you convey your ideas effectively.

Highlight Your IT Skills

Since good IT skills are part of the job requirements, be ready to discuss your experience with relevant software or tools. If you have any certifications or training, mention those too. Showing that you're tech-savvy can set you apart from other candidates.