At a Glance
- Tasks: Lead a team to support individuals facing homelessness and help them achieve independence.
- Company: Thames Reach, a top-rated workplace dedicated to ending homelessness in London.
- Benefits: Generous holiday, pension contributions, career development, and wellbeing support.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
- Why this job: Make a real difference in people's lives while building a fulfilling career.
- Qualifications: Understanding of homelessness issues and strong communication skills required.
The predicted salary is between 37750 - 37750 £ per year.
Salary: £37,750 per annum
Contract: Fixed term until March 2027
Interview date: 25/08/2026
About us
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Last year we helped more than 15,000 people. We’re listed as one of the top 100 Best Workplaces in the UK.
About this role
We are looking for a Lead Worker to join the Thames Reach Greenwich Team. Thames Reach’s Supported Housing is comprised of Accommodation, Housing First, Navigator and Move on services supporting people to make real and lasting change in their lives. People may present with complex mental health, offending histories, drug and alcohol needs.
Accommodation-based services:
- Using a strength-based casework approach to support people to make plans to gain the emotional and practical skills and increased independence to enable successful move on.
You will:
- Assess suitability of individuals referred into the services, and support management team with referral process.
- Provide individual tailored support for individuals who may have never held a tenancy before and provide information and advice around housing rights and responsibilities, benefits and maximising income, and education, training and employment.
- Work closely with clients to enable them to sustain their license and move towards independence in their new accommodation.
- Liaise with, signpost, and support client’s engagement with specialist agencies as appropriate e.g. drug treatment services, Community Mental Health Teams, NHS services, probation services and community groups.
- Provide person-centred support to individuals and co-produce all plans to assist them to achieve their aims and ambitions.
- Take a lead role within the team, work closely with support workers, volunteers and student placements around casework and resource provision for individuals accessing the service.
You will have:
- An understanding of the complex issues contributing to homelessness and the impact on the lives of individuals.
- Excellent communication skills with the ability to form and maintain effective working relationships with individuals accessing the service, colleagues, and partner agencies.
- Knowledge and understanding of the needs and aspirations of individuals with experience of homelessness and a commitment to supporting people to achieve the best outcomes as they work towards independence.
- The ability to provide a flexible and responsive service to people presenting with complex needs and facing multiple disadvantage.
- Strong organisation skills, with the ability to manage conflicting priorities and deadlines, to carry out administrative tasks alongside practical support work, and manage and mitigate risk.
- Knowledge, understanding or experience of supporting and supervising casework practice of support workers, trainees, students or volunteers.
Benefits
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Lead Worker - Thames Reach Greenwich employer: Thames Reach Charity
Thames Reach is an exceptional employer, offering a supportive and dynamic work environment in Hammersmith and Fulham. With a strong commitment to employee development, generous benefits including 29 days of holiday and a robust pension scheme, and a focus on diversity and inclusion, we empower our team to make a meaningful impact in the lives of vulnerable individuals. Join us to be part of a collaborative team dedicated to creating sustainable outcomes for those experiencing homelessness.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Worker - Thames Reach Greenwich
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Thames Reach Charity.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Thames Reach Charity.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Thames Reach Charity.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Thames Reach Charity. Apply directly through us to stand out!
We think you need these skills to ace Lead Worker - Thames Reach Greenwich
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Thames Reach Charity. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Lead Worker - Thames Reach Greenwich, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Thames Reach Charity
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Thames Reach Charity. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
