Role Details
Role: Lead Worker – Lambeth Outreach Team
Salary £37,750 per annum
Contract: Fixed term for 12 months
Location: Lambeth
Responsibilities
- Deliver targeted outreach to people sleeping in tents and encampments, building trusting relationships and promoting engagement with support services.
- Manage a caseload, identifying the most appropriate routes away from the streets and coordinating support to achieve this.
- Undertake dynamic risk assessments and safeguarding work, ensuring risks are effectively managed and shared with relevant partners.
- Work in partnership with police, community safety, housing and outreach colleagues to coordinate responses to tents, encampments and associated issues.
- Gather, record and analyse information on rough sleeping hotspots and encampments to support effective service delivery and decision making.
- Exercise delegated authority on behalf of the local authority to support proportionate, lawful and welfare‑led management of tents and encampments.
Qualifications
- Confident and professional approach to representing the team and advocating for clients in multi‑agency meetings with other services that may hold different priorities and ways of working.
- Excellent communication, interpersonal, and advocacy skills, proven within a context of working with vulnerable adults.
- Strong time management and prioritisation skills, and the ability to deploy these independently.
- Experience and knowledge of support strategies to manage a caseload alongside the liaison functions of the role.
- Have a creative response to rough sleeping and be able to work imaginatively with clients to plan their end to street homelessness.
- The desire to work in a busy team and collaborate with colleagues and external partners to achieve quick but sustainable outcomes for our clients.
Benefits
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Diversity and Inclusion
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
Additional Requirements
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
Safeguarding
Applicants must be willing to undergo pre‑employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Lead Worker - Lambeth Outreach Team employer: Thames Reach Charity
Thames Reach is an exceptional employer, offering a supportive and dynamic work environment in Hammersmith and Fulham. With a strong commitment to employee development, generous benefits including 29 days of holiday and a robust pension scheme, and a focus on diversity and inclusion, we empower our team to make a meaningful impact in the lives of vulnerable individuals. Join us to be part of a collaborative team dedicated to creating sustainable outcomes for those experiencing homelessness.
