At a Glance
- Tasks: Lead a team to support vulnerable individuals in temporary accommodation and help them find stability.
- Company: Thames Reach, dedicated to ending homelessness in London with a supportive culture.
- Benefits: Generous holiday, pension contributions, career development, and wellbeing support.
- Other info: Join a diverse team committed to equality and community impact.
- Why this job: Make a real difference in people's lives while developing your career in a meaningful way.
- Qualifications: Strong communication skills and experience working with vulnerable adults required.
The predicted salary is between 37750 - 37750 £ per year.
Salary £37,750 per annum
Location: Hackney - London
Interview date: 08/07/2026
About us
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
About this role
We are looking for a Lead Worker to join the Hackney Intervention Team. The Thames Reach Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.
Role responsibilities
- Work with colleagues in the outreach team to provide high quality support to clients once they have been placed in temporary accommodation or other short‑term bed spaces.
- Manage a caseload of clients, supporting them to sustain their accommodation and identifying suitable move‑on options.
- Liaise with, signpost, and support clients to engage with specialist agencies as appropriate e.g. drug treatment services, Community Mental Health Teams, GP, probation service, housing services and community groups.
- Accurately record all work completed within given timeframes.
- Support the team with outreach delivery and contribute to service development by identifying gaps in provision.
- Represent the service to partners and stakeholders at multi‑agency meetings and case conferences, leading on work with clients in temporary accommodation.
Candidate requirements
- Excellent communication (both written and verbal), interpersonal, and advocacy skills, proven within a context of working with vulnerable adults.
- Strong time management and prioritisation skills, and the ability to deploy these independently.
- Knowledge and understanding of the needs and aspirations of individuals with experience of homelessness and a commitment to supporting people to achieve the best outcomes.
- A confident and professional approach to representing the team and advocating for clients in multi‑agency meetings with other services that may hold different priorities and ways of working.
- The desire to work in a busy team and collaborate with colleagues to achieve sustainable outcomes for clients.
- A mature and thoughtful approach to equal opportunities and diversity in service provision.
Benefits
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Legal and safeguarding
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre‑employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
Commitment to diversity
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
Lead Worker - Hackney Intervention Team employer: Thames Reach Charity
Thames Reach is an exceptional employer dedicated to ending homelessness in London, offering a supportive work culture that prioritises employee wellbeing and professional growth. With generous benefits such as 29 days of holiday, a robust pension scheme, and excellent development opportunities, employees are empowered to make a meaningful impact while advancing their careers in a collaborative environment. Located in Hackney, this role provides the chance to work directly with vulnerable individuals, making a real difference in their lives.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Worker - Hackney Intervention Team
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Thames Reach Charity.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Thames Reach Charity.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Thames Reach Charity.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Thames Reach Charity. Apply directly through us to stand out!
We think you need these skills to ace Lead Worker - Hackney Intervention Team
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Thames Reach Charity. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Lead Worker - Hackney Intervention Team, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Thames Reach Charity
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Thames Reach Charity. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
