At a Glance
- Tasks: Support vulnerable individuals to sustain their housing and achieve personal goals.
- Company: Thames Reach, a leading charity tackling homelessness in London.
- Benefits: Generous holiday, pension contributions, career development, and wellbeing support.
- Other info: Join a top 100 UK Best Workplace and embrace diversity.
- Why this job: Make a real difference in people's lives while building a fulfilling career.
- Qualifications: Experience with vulnerable individuals and strong communication skills.
The predicted salary is between 26563 - 32465 £ per year.
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker we will make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in and around London.
We work directly with homeless people on the streets and in hostels.
We work to prevent vulnerable people from becoming homeless.
We help formerly homeless people get their lives back on track.
We help people find work and access training and volunteering opportunities.
Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people.
Is our work rewarding?
Yes, in every sense.
We’re listed as one of the top 100 Best Workplaces in the UK.
There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Lead Worker to join the Ealing Move-On Team.
Floating Support services work with people to sustain their housing.
We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e. g. landlords, Department of Work and pension or mental health services.
We can support people for the duration of their tenancy, or we can provide short term interventions.
We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
You will
- Conduct comprehensive assessments to identify individuals’ support needs and develop personalised, outcome‑focused Move‑On Plans.
- Work autonomously within the community, using professional judgement to deliver effective, person‑centred support.
- Represent the service at internal and external meetings.
- Use creative and proactive problem‑solving to address challenges, reduce risks, and enable positive progress.
- Promote a whole‑team approach, working closely with colleagues and partner agencies to help people achieve their goals and build long‑term aspirations.
- Maximise income and improve wellbeing by supporting individuals to access welfare benefits, health services, and wider wellbeing initiatives.
You will have
- Experience working with vulnerable individuals with diverse support needs, using a person‑centred and outcome‑focused approach to help them sustain their accommodation.
- Confidence in lone working within a floating support service, demonstrating reliability, good judgement, and strong organisational skills.
- Ability to maintain accurate records, including effective data collection and the upkeep of an up‑to‑date case management system.
- Strong collaborative skills, with the ability to work effectively with service users, colleagues, and a range of internal and external partners.
- Excellent communication and active listening skills, with the ability to build trust and engage people meaningfully.
- A compassionate, empathetic, and trauma‑informed approach, ensuring support is delivered sensitively and respectfully.
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees, we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve.
We value, respect, and celebrate diversity.
We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
Thames Reach is committed to safeguarding.
Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service.
Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
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Lead Worker – Ealing Move-On Team employer: Thames Reach Charity
Thames Reach is an exceptional employer, offering a supportive and dynamic work environment in Hammersmith and Fulham. With a strong commitment to employee development, generous benefits including 29 days of holiday and a robust pension scheme, and a focus on diversity and inclusion, we empower our team to make a meaningful impact in the lives of vulnerable individuals. Join us to be part of a collaborative team dedicated to creating sustainable outcomes for those experiencing homelessness.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Worker – Ealing Move-On Team
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Thames Reach Charity.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Thames Reach Charity!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Thames Reach Charity, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Thames Reach Charity or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Lead Worker – Ealing Move-On Team
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Thames Reach Charity:Before hitting send, make sure to tailor your application specifically to Thames Reach Charity! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Thames Reach Charity
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
