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- Tasks: Support vulnerable adults with mental health issues and assist in discharge planning.
- Company: Thames Reach helps end homelessness in London, supporting over 15,000 people annually.
- Benefits: Enjoy 29 days holiday, pension contributions, wellbeing support, and career development opportunities.
- Why this job: Join a top-rated workplace to make a real difference in people's lives and grow your skills.
- Qualifications: Experience with vulnerable adults and multitasking in fast-paced environments is essential.
- Other info: Diversity is celebrated; all backgrounds are encouraged to apply.
The predicted salary is between 30500 - 40800 £ per year.
Role: Lead Worker – Community Living and Support Service
Salary: £36,579 per annum
Location: Lambeth Hospital
Interview date: 13/08/2025
Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Lead Worker we will make the best use of all your understanding, compassion and commitment
About us…
Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.
Is our mission easy? No,but we never give up on people. Last year we helped more then 15,000 people.
Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.
About this role…
We are looking for a Lead Worker to join the Community Living and Support Service
team.
We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions.
The Lambeth Living Well Network Alliance supports people in Lambeth experiencing mental illness. Thames Reach works in partnership with South London and Maudsley NHS Foundation Trust, Lambeth NHS Clinical Commissioning Group, Lambeth Council and Certitude to deliver mental health services as part of the innovative transformation of mental health services in the borough.
You will:
- Attend ward rounds and daily clinical care meetings to support wards with discharge planning
- Support patients with home visits / practical tasks
- Refer and signpost patients to other services
- Liaise with community mental health teams, social workers, council etc to facilitate safe and timely discharges
- Keep up to date and accurate records
- Conduct bed calls and disseminate morning reports when necessary
You will have:
- Experience in multitasking and prioritising competing demands
- Experience working in a fast paced and demanding role
- Knowledge and experience of working with vulnerable adults with severe and enduring mental health issues / complex social needs
- Experience in fostering positive relationships with patients and colleagues
- Understanding of what constitutes a barrier to discharge from hospital and how to overcome these
We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:
- Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
- Pension – we contribute 6.5% to your pension when you contribute 1.5%.
- Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
- Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
- Life assurance – four times your annual salary and critical illness cover.
- Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
To apply visit our website and complete our application form.
Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.
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Lead Worker - Community Living and Support Service employer: Thames Reach Charity
Contact Detail:
Thames Reach Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Worker - Community Living and Support Service
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals experiencing homelessness and mental health issues. Understanding these barriers will help you articulate your insights during the interview, showcasing your empathy and commitment to the role.
✨Tip Number 2
Network with professionals in the field of community support and mental health services. Attend local events or workshops to connect with others who work in similar roles, as they may provide valuable insights or even referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported vulnerable individuals. Highlight your experience in multitasking and prioritising demands, as this is crucial for the fast-paced environment you'll be working in.
✨Tip Number 4
Research Thames Reach's projects and values thoroughly. Being able to speak about their mission and how your personal values align with theirs will demonstrate your genuine interest in the organisation and the role.
We think you need these skills to ace Lead Worker - Community Living and Support Service
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Lead Worker position. Tailor your application to highlight relevant experiences that align with the role.
Craft a Compelling Personal Statement: Write a personal statement that reflects your understanding of homelessness and mental health issues. Share your personal or professional experiences that demonstrate your compassion and commitment to helping vulnerable adults.
Highlight Relevant Experience: In your CV, emphasise any experience you have working with vulnerable adults, particularly those with mental health challenges. Use specific examples to illustrate your skills in multitasking, prioritising demands, and fostering positive relationships.
Follow Application Guidelines: Ensure you adhere to the application guidelines provided by Thames Reach. Avoid using AI tools for competency questions, as they specifically request authentic responses. Submit your application through our website to ensure it reaches the right hands.
How to prepare for a job interview at Thames Reach Charity
✨Show Your Passion for Helping Others
Make sure to express your genuine passion for supporting vulnerable adults and addressing homelessness. Share personal stories or experiences that highlight your commitment to making a difference in people's lives.
✨Demonstrate Your Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks in a fast-paced environment. Discuss specific situations where you prioritised competing demands effectively, as this role requires strong multitasking abilities.
✨Understand the Barriers to Discharge
Familiarise yourself with common barriers to hospital discharge for patients with mental health issues. Be ready to discuss strategies you've used or would use to overcome these challenges, showcasing your knowledge and problem-solving skills.
✨Build Rapport with Interviewers
During the interview, focus on building a positive rapport with your interviewers. Use active listening, maintain eye contact, and engage with their questions thoughtfully to demonstrate your interpersonal skills and ability to foster relationships.
