Director of Operations

Director of Operations

Full-Time 92000 - 92000 £ / year (est.) No working from home possible
Thames Reach Charity

At a Glance

  • Tasks: Lead operations to ensure sustainability and effectiveness in tackling homelessness.
  • Company: Thames Reach, a leading charity dedicated to ending street homelessness in London.
  • Benefits: Competitive salary, impactful work, and the chance to make a real difference.
  • Other info: Opportunity for significant impact and career growth in a collaborative environment.
  • Why this job: Join a mission-driven team and shape the future of homelessness support.
  • Qualifications: Senior leadership experience, strong financial skills, and a commitment to equity and inclusion.

The predicted salary is between 92000 - 92000 £ per year.

Thames Reach is one of London’s leading homelessness charities, working to end street homelessness and help the people we support to find and sustain a decent home, build supportive relationships and lead a fulfilling life. We are seeking a Director of Operations to take on a new senior strategic leadership role that will play a key part in the future direction and long-term sustainability of the organisation.

As a member of the Senior Management Team, you will work collectively with the Chief Executive and Director of Services to provide organisational leadership, contributing to strategic direction and operational effectiveness. You will be accountable for ensuring the organisation has effective infrastructure, people and financial sustainability. You will oversee and provide integration across all non-service operational areas, holding overall responsibility for Finance, People, Data, IT, Property & Facilities, and Thames Reach Housing, our Registered Provider subsidiary. You will act as a primary point of organisational assurance to the Chief Executive, SMT and Board on operational sustainability, risk and compliance.

Key priorities include providing organisational stewardship of finance, overseeing the transformation and effective operation of digital, data and technology systems, and championing continuous improvement in organisational capability, leadership and ways of working.

About you

We are seeking a leader with a strong collaborative leadership style, with a commitment to collective responsibility and organisational leadership. You will bring:

  • Senior strategic leadership experience in a complex organisation, with responsibility for multiple operational and enabling functions.
  • Strong financial acumen, including the ability to oversee budgets, interpret financial data and communicate financial matters clearly to senior leaders and Trustees.
  • Experience of organisational change, transformation and continuous improvement.
  • Experience of governance, risk management and regulatory compliance.
  • Ability to operate credibly at Board and Committee level.
  • Ability to operate effectively within a regulated environment, including building an understanding of the requirements of the Regulator of Social Housing.
  • Extensive experience of managing multiple projects and critical decision making.

Crucially, you will demonstrate a clear commitment to equity, diversity and inclusion and to furthering our mission of ending street homelessness.

Recruitment timeline

Application deadline: 9th August
Interviews with Prospectus: w/c 24th August & w/c 31st August
Interviews with Thames Reach: 18th September

Director of Operations employer: Thames Reach Charity

Thames Reach is an exceptional employer, offering a supportive and dynamic work environment in Hammersmith and Fulham. With a strong commitment to employee development, generous benefits including 29 days of holiday and a robust pension scheme, and a focus on diversity and inclusion, we empower our team to make a meaningful impact in the lives of vulnerable individuals. Join us to be part of a collaborative team dedicated to creating sustainable outcomes for those experiencing homelessness.

Thames Reach Charity

Contact Details:

Thames Reach Charity Recruitment Team

We think you need these skills to ace Director of Operations

Strategic Leadership
Financial Acumen
Budget Management
Data Interpretation
Organisational Change Management
Continuous Improvement
Governance