At a Glance
- Tasks: Create engaging social media content and manage customer enquiries across platforms.
- Company: Thames Motor Group, a dynamic team passionate about cars and customer experiences.
- Benefits: Gain real-world experience, build a portfolio, and receive mentoring from industry professionals.
- Other info: Potential for permanent role and a friendly, ambitious team environment.
- Why this job: Kick-start your career in digital marketing while working with cars and creative content.
- Qualifications: Passion for cars, social media savvy, and basic content creation skills.
The predicted salary is between 20000 - 30000 £ per year.
Location: Thames Motor Group
Job Type: Internship (Full-Time / Part-Time Available)
Department: Marketing & Sales
Join Thames Motor Group
Do you have a passion for cars? Are you creative, social media savvy, and looking to kick-start your career in digital marketing and automotive retail? Thames Motor Group is looking for an enthusiastic Creative Social Content & Customer Lead Management Intern to join our growing team. This is an exciting opportunity to gain hands‑on experience creating engaging content, supporting our digital marketing activities, and helping manage customer enquiries across multiple platforms.
What You'll Be Doing
- Create engaging content for Facebook, Instagram, TikTok, LinkedIn and YouTube.
- Capture photos and videos of new vehicle arrivals, customer handovers, behind‑the‑scenes activities and dealership events.
- Edit short‑form video content and graphics for social media campaigns.
- Help develop content calendars and marketing ideas.
- Monitor social media engagement and identify trends to improve performance.
- Respond promptly to online customer enquiries.
- Qualify and manage leads from our website, social media and advertising platforms.
- Ensure customer information is accurately recorded in our CRM system.
- Work closely with the sales team to allocate and follow up customer enquiries.
- Help monitor lead conversion and customer response times.
We're Looking For Someone Who
- Has a passion for cars, social media, content creation and digital marketing.
- Is happy to be on camera & well presented.
- Is confident using Instagram, Facebook, TikTok and LinkedIn.
- Has excellent written and verbal communication skills.
- Is organised, proactive and able to manage multiple tasks.
- Has basic photography or video editing skills (Canva, CapCut, Adobe Express or similar is a bonus).
- Is comfortable speaking with customers both online and over the phone.
- Has a positive attitude and is eager to learn.
- Is loyal, hardworking, enthusiastic, a team player and approachable.
What You'll Gain
- Real‑world marketing and automotive industry experience.
- Hands‑on training in social media marketing and CRM systems.
- The opportunity to build an impressive portfolio of content.
- Mentoring from experienced marketing and sales professionals.
- Potential progression into a permanent Marketing, Digital Content or Sales Executive role.
Why Thames Motor Group?
At Thames Motor Group, we're passionate about delivering exceptional customer experiences both online and in our dealerships. You'll be part of a friendly, ambitious team where your ideas are welcomed, your creativity is encouraged, and your work will make a real impact.
Social Content & Customer Lead Management Intern employer: Thames Motor Group
Thames Motor Group is an excellent employer for those looking to launch their career in digital marketing within the automotive industry. With a vibrant work culture that values creativity and collaboration, interns will gain invaluable hands-on experience while being mentored by seasoned professionals. The opportunity for progression into permanent roles and the chance to make a tangible impact in a supportive team environment makes Thames Motor Group a standout choice for aspiring marketers.
StudySmarter Expert Advice🤫
We think this is how you could land Social Content & Customer Lead Management Intern
✨Join Marketing Meetups and Workshops
Keep an eye out for local marketing meetups and workshops. These events are a goldmine for meeting professionals in the marketing-communications field and getting your face known. Plus, while you're there, don’t hesitate to ask questions or share your insights—being active can make you unforgettable!
✨Get Involved in University Projects
Leverage any marketing projects or initiatives at your university. This is a fantastic way to build real-world experience and show potential employers you’ve got the chops. Plus, it gives you great content for discussions during your interviews and a chance to build contacts in the industry.
✨Show Off Your Skills Online
Consider creating a portfolio website showcasing your marketing-communications work. Whether it’s a blog, social media campaigns, or digital content, having a visual representation of your skills can be really impactful. Make sure to share this on platforms like LinkedIn—and don’t forget to tag Thames Motor Group when you apply!
✨Connect with Alumni in the Field
Reach out to alumni from your university who are in marketing-communications. They can provide insights into the industry and might even have tips about internship opportunities. Plus, they’ve been in your shoes, so they can offer advice on how to stand out in your applications, especially for positions like the one at Thames Motor Group.
We think you need these skills to ace Social Content & Customer Lead Management Intern
Some tips for your application 🫡
Show Off Your Creativity!:In marketing communications, creativity is key, so don’t hold back! Consider including a creative element in your CV or cover letter, maybe a unique design or a marketing campaign you’ve conceptualised. This showcases not just your skills, but also your personality!
Demonstrate Your Passion:Since this is an internship, employers like Thames Motor Group want to see your motivation to learn and grow in the field. In your cover letter, share what excites you about marketing and any related projects you’ve been part of. Highlight those experiences to showcase your enthusiasm for the role.
Engineered for Teamwork:Marketing is all about collaboration, so make sure to include examples in your application that demonstrate how you’ve successfully worked in a team. Talk about any group projects or campaigns you’ve worked on during your studies or previous roles; this will give a solid indication of your teamwork abilities to Thames Motor Group.
Research and Reference:Don't forget to do a bit of homework on Thames Motor Group! Mention something specific about their recent campaigns or values that resonate with you in your cover letter. Tailoring your application to reflect an understanding of their work shows your genuine interest and could really make your application stand out.
How to prepare for a job interview at Thames Motor Group
✨Show off Your Creativity
In marketing communications, creativity is key! Be prepared to showcase examples of your past work, whether that’s social media campaigns, copywriting pieces, or even graphic designs. We can also think about sharing how you’d approach a fictional campaign related to Thames Motor Group—this shows your innovative thinking and fits perfectly with the internship vibe.
✨Know Your Digital Tools
Familiarise yourself with the digital tools commonly used in marketing communications, like Google Analytics, Canva, or social media scheduling platforms. You might get some technical questions about how you would use these tools in a real-world situation, so let’s brush up on our knowledge and get comfortable discussing them!
✨Be Ready to Discuss Trends
Stay in the loop with the latest marketing trends and case studies. It might be beneficial to read up on recent successful campaigns relevant to Thames Motor Group’s industry. Having these insights ready can help us impress the interviewers and demonstrate our enthusiasm and proactive approach to this internship.
✨Highlight Your Willingness to Learn
Since this is an internship, showing your eagerness to learn and grow is crucial. Prepare to talk about how you’ve tackled new challenges in the past and what skills you’re excited to develop during your time at Thames Motor Group. Our mindset should be about building a relationship and showing that we’re enthusiastic team players!
