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For Companies At a Glance
- Tasks: Assist customers with service and repairs, ensuring top-notch satisfaction.
- Company: Join a family-run dealer group representing exciting brands like Abarth and Jeep.
- Benefits: Competitive salary, bonus structure, company pension, and free parking.
- Why this job: Be part of an award-winning team in a fun automotive environment.
- Qualifications: Great communication skills, team player, and a full UK driving licence.
- Other info: Enjoy a supportive atmosphere with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
Thames Motor Group is a family run, multi-franchise dealer group in Tunbridge Wells. We represent fun and exciting brands: Abarth, Alfa Romeo, Jeep, Fiat and Leapmotor. We are currently seeking an enthusiastic advisor to join our award-winning Aftersales team.
Responsibilities:
- Deal with customer requirements for service and vehicle repairs in an efficient and courteous manner ensuring a high standard of customer satisfaction.
- Handle all service enquiries by telephone, email and face‑to‑face.
- Liaise with the workshop controller to ensure the vehicle is completed in a timely manner.
- Upsell additional works, service plans and warranties.
Person Specification:
- Works well under pressure.
- Has a ‘can do’ attitude.
- Works well as part of a team.
- Self‑motivated.
- Possesses a full UK driving licence.
- Maintains a smart appearance.
- Excellent communication skills, both written and verbal.
Salary and Hours:
Competitive salary based on experience with an excellent bonus structure. Hours: 08:00 to 18:00 Monday to Friday.
Benefits:
- Company pension.
- Free parking.
- Family run business.
Reference: Ref: SA-TW
Location: Tunbridge Wells
Closing Date: 31/12/2025
Service Advisor in Slough employer: Thames Motor Group
Contact Detail:
Thames Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Slough
✨Tip Number 1
Get to know the company! Research Thames Motor Group and its brands like Abarth and Jeep. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your communication skills! As a Service Advisor, you'll need to handle enquiries face-to-face and over the phone. Role-play with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your ‘can do’ attitude! During interviews, share examples of how you've tackled challenges in the past. Employers love candidates who can demonstrate resilience and teamwork.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our award-winning Aftersales team.
We think you need these skills to ace Service Advisor in Slough
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the automotive industry shine through. We want to see that you’re excited about joining our team and working with brands like Abarth and Alfa Romeo!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. Mention how you can handle customer enquiries efficiently and maintain high standards of satisfaction, just like we do at Thames Motor Group.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate excellent communication skills, so make sure your application reflects that. Avoid jargon and focus on what makes you a great fit for the Service Advisor role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates regarding your application!
How to prepare for a job interview at Thames Motor Group
✨Know the Brands
Familiarise yourself with the brands Thames Motor Group represents, like Abarth and Alfa Romeo. Show your enthusiasm for these vehicles during the interview; it’ll demonstrate your genuine interest in the role and the company.
✨Customer Service Focus
Prepare examples of how you've handled customer enquiries in the past. Think about times when you went above and beyond to ensure customer satisfaction. This will highlight your ability to deal with service requests efficiently and courteously.
✨Team Player Mindset
Be ready to discuss how you work within a team. Share experiences where collaboration led to successful outcomes, especially in high-pressure situations. This will show that you can thrive in the award-winning Aftersales team.
✨Dress to Impress
Since maintaining a smart appearance is key, make sure you dress professionally for the interview. It reflects your seriousness about the position and aligns with the company’s values.
